Sales Coordinator

Essential Job Functions

• 1. Ensure that all merchandise and food locations are set up correctly and meet all required specifications:
• Verify that all merchandise is set up properly, displayed correctly and clearly marked with proper price points.
• Ensure that in seat vendor efforts are being conducted properly and that all procedures are followed.
• Verify that all food locations have proper sanitation equipment and supplies.
• Perform sanitation checks of all food manufacturing and distribution locations throughout duration of engagement at each venue.


• 2. Maintain, update, and secure unit personnel files:
• Ensure all paperwork is filled out accurately and complies with regulatory obligations.
• Take personnel photos for security ID badge and maintain all unit ID’s.
• Keep unit personnel data updated and secure as required.


• 3. Responsible for maintaining the unit’s uniforms including shirts, vests, aprons, and hats:
• Issue sales staff uniforms for each engagement.
• Clean, wash, and maintain uniforms to ensure staff meets expected appearance guidelines.


• 4. Facilitate random drug test in coordination with Human Resources when required.


• 5. Observe concourse operations during shows to ensure standards are being upheld:
• Assist sales staff as needed during peak times.
• Coach and mentor staff to deliver 5 Star service to all guests.
• Ensure company policies and procedures are being met by all staff and communicate with Manager as needed.


• 6. Assist with load-in and load-out process as directed:
• Move stock and equipment to locations as directed.
• Ensure that all locations have proper equipment and supplies as required.


• 7. Ensure that all sanitation and public health mitigation requirements are met at all locations:
• Assist the Assistant Manager in making sure all locations are properly set up, any required signage is posted, and locations have proper sanitation tools.
• Communicate any special local public health requirements to staff for compliance.
• Ensure staff compliance with public health requirements and that all have any required PPE at the venue and when on company transportation.


• 8. Oversee agency vendors to ensure that all are compliant with company expectations, policies, and procedures:
• Assist in vendor check in and out process.
• Distribute uniforms for vendors prior to show and verify return upon completion of shift.
• Oversee vendors to ensure compliance with public health requirements and that all have any required PPE per the venue.


• 9. Assist in maintaining inventory controls by participating in nightly settlement process as required.


• 10. Coordinate company meals with Tour Coordinator and vendors when needed.


• 11. Other duties as directed by management.

Job Requirements

• Associate Degree or equivalent work experience.
• Sales/Retail Sales background preferred.
• Valid Driver’s license.
• Valid Passport (must be able to work domestically and internationally).
• Familiarity with Microsoft Office software and a variety of computer programs.
• Strong interpersonal and organizational skills.
• The ability to sit and stand for long periods of time, climb stairs, and lift 25lbs.
• Ability to communicate on various organizational levels with strong interpersonal and organizational skills.
• Strong oral and written communication skills.
• The ability and willingness to travel domestically and internationally 90-100% of the time