Sales coordinator

OUR VISION

To be the preferred partner for securing vehicles at loading docks for the largest warehouse operators in North America and Europe.

OUR VALUES

R e s p o n s a b i l i t y

E n g a g e m e n t

E x c e l l e n c e

I n n o v a t i o n

JOB DESCRIPTION

Reporting to the Sales Director, the Sales Coordinator plays a key role in supporting the sales team by managing daily administrative and operational activities, coordinating customer orders, and ensuring effective communication between customers, sales representatives, and internal departments. 

This role also provides direct commercial support by handling incoming inquiries, managing smaller orders, and proactively assisting Sales Representatives, allowing them to focus on business development and key customer relationships. 

MAIN RESPONSIBILITIES

• Qualify incoming inquiries and route existing accounts and strategic opportunities to the appropriate Sales Representatives; 
• Handle distributor and designated customer inquiries, including quotations, orders, and commercial follow-ups;

• Provide proactive administrative and operational support to the sales team; 

• Coordinate the order process, including PO and quotation reviews, internal approvals, and order processing; 

• Ensure accurate and timely coordination between all appropriate department; 
• Maintain accurate customer records, opportunities, orders, and documentation in company tools. 

COMPLEMENTARY RESPONSABILITIES

• Maintain accurate and reliable sales data, identifying missing information and potential issues; 

• Support the preparation of sales reports, performance indicators, and internal documentation; 

• Follow up proactively on pending tasks and coordinate with internal teams to ensure timely resolution; 

• Contribute to improving sales processes, tools, and workflows to increase efficiency; 

• Research prospective customers and key contacts using company tool; 

• Participate in team meetings and commercial initiatives, actively supporting the team's priorities. 

QUALIFICATIONS & COMPÉTENCES REQUISES

• 2 to 5 years of experience in sales coordination, inside sales, or similar role;
• Strong organizational skills with the ability to manage multiple priorities simultaneously;
• High level of autonomy, accountability, and attention to detail;
• Experience with CRM systems (Salesforce preferred);
• Experience using prospecting tools (ZoomInfo, LinkedIn Navigator, etc.);
• Strong research and data analysis capabilities;
• Excellent communication skills (written and verbal);
• Ability to work cross-functionally and coordinate with multiple departments;
• Proactive mindset with a strong sense of ownership;
• Comfortable working in a fast-paced, evolving environment;
• Bilingualism in French & English (both written and spoken) 

CONDITIONS OF EMPLOYMENT

• Competitive compensation;
• Full group insurance;
• Three weeks vacation;
• Two family days and three personal days;
• Employee assistance program and telemedicine program;
• RRSP and DPSP with employer contributions;
• Flexible working hours and the possibility of two teleworking days;
• Completely renovated office and plant;
• Corporate events and social activities;
• Rewarding job in a dynamic team;
• Fast-growing company!
  

GMR SAFETY thanks all those who offer their services. However, only the selected candidates will be contacted.

GMR SAFETY follows the principles of employment equity.