The Role
Coordinates customer quotations, sales and purchase orders, enquiries, accounts, returns, and supplier orders while supporting business development. Provides customer service and maintains CRM records. Also performs warehouse duties including picking, packing, goods-in, dispatch, stock checks, loading, unloading, and branch organization. May complete local deliveries and collections. Requires strong communication, organization, computer skills, a full clean UK driving licence, and willingness to work across office and warehouse environments.
Summary Generated by Built In
Location: Teesside
Job Type: Full Time
We’re looking for a proactive and customer-focused Sales Coordinator to join our Teesside branch.
This is a varied, hands-on role combining sales coordination, customer service and warehouse support. You’ll play an important part in ensuring our customers receive a great service while supporting the smooth day-to-day running of the branch.
What you’ll be doing
What we’re looking for
Why join us?
You’ll be part of a technically strong, collaborative engineering services team with the opportunity to influence growth, shape client solutions and contribute to continuous improvement across the business.
Recruitment Agency Notice:
We are recruiting for this position directly and are not seeking agency support.
Job Type: Full Time
We’re looking for a proactive and customer-focused Sales Coordinator to join our Teesside branch.
This is a varied, hands-on role combining sales coordination, customer service and warehouse support. You’ll play an important part in ensuring our customers receive a great service while supporting the smooth day-to-day running of the branch.
What you’ll be doing
- Processing customer quotations, sales orders and purchase orders
- Following up quotations and customer enquiries
- Managing customer accounts and building strong working relationships
- Expediting customer and supplier orders
- Processing customer and supplier returns
- Supporting the Business Development Managers and wider branch team
- Keeping customer information up to date within our CRM system
- Picking and packing customer orders
- Receiving, checking and putting away incoming deliveries
- Preparing and labelling goods for dispatch
- Loading and unloading deliveries safely
- Assisting with stock checks and stocktaking
- Maintaining accurate stock levels and reporting discrepancies
- Keeping the warehouse and storage areas clean, organised and safe
- Supporting goods-in and goods-out activities
- Assisting customers and couriers with collections
- Carrying out local deliveries and collections when required
- Supporting other general branch and warehouse duties as required
What we’re looking for
- Excellent customer service and communication skills
- Strong organisational and time-management skills
- A proactive and flexible approach to work
- Confidence using computers and administrative systems
- Comfortable working in both an office and warehouse environment
- Willingness to get involved and support the wider branch wherever required
- Ability to work effectively in a busy environment
- A full, clean UK driving licence is essential
- Forklift experience/licence would be advantageous
Why join us?
You’ll be part of a technically strong, collaborative engineering services team with the opportunity to influence growth, shape client solutions and contribute to continuous improvement across the business.
Recruitment Agency Notice:
We are recruiting for this position directly and are not seeking agency support.
Skills Required
- Excellent customer service and communication skills
- Strong organisational and time-management skills
- Proactive and flexible approach to work
- Confidence using computers and administrative systems
- Comfortable working in office and warehouse environments
- Ability to work effectively in a busy environment
- Full, clean UK driving licence
- Forklift experience or licence
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Dron & Dickson is a UK specialist electrical supply and engineering services company focused on harsh, hazardous and industrial environments. It supplies electrical products from leading manufacturers and provides integrated procurement, installation, inspection and maintenance services. The company supports clients globally, including sectors such as oil and gas, renewable energy, marine, distilling and shipbuilding, helping keep operations safe, compliant and efficient.
