Description
JOIN OUR AWARD WINNING TEAM AT THE HAMPTON INN AND SUITES EXETER
2024 AND 2025 HILTON AWARD OF EXCELLENCE WINNER
ROOM FOR GROWTH INTO SALES MANAGER ROLE THROUGH ISLAND HOSPITALITY'S PATHWAYS PROFESSIONAL DEVELOPMENT PROGRAM
The Hampton Inn and Suites is looking to add a Sales Coordinator who will be responsible for revenue production for the hotel, and meeting or exceeding planned revenue objectives for occupancy and average daily rate. You will manage all areas of sales according to Island Hospitality Management and Brand Standards to achieve a professional rapport within the local business community. Our Sales Coordinator assists with promotional materials, and administrative duties and is in constant contact with the hotel General Manager and Director of Sales.
This position may require flexible scheduling availability.
Requirements
Job Requirements:
- Involved in community and/or government affairs to ensure effective marketing of the hotel
- Demonstrate commitment to guest service by responding to guest needs
- Develop and implement marketing and sales plans based on demand segments and to maximize REVPAR and Market Share Understand why competitors are successful in each demand segment and directly market/sell against the competition
- Know key accounts and actively "sells" through sales calls, property tours, strategic marketing, etc.
- Prepare required reports for the management team
- Maintain vendor and client information where necessary Collaborate with Front Office Team to ensure the details of the group and special corporate directives are executive properly and you are striving to achieve the same goals
- Assist with front office operations as needed
Job Qualifications:
- "Hands-On" team member who is actively involved on a daily basis
- Ability to drive outside sales calls
- Highly motivated team player with strong initiative and desire for achievement
- Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
- Ability to work well in stressful situations
- Readily available and approachable for all guests while providing excellent guest service
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.
Training:
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
Team Member Wellness Program: How We Thank You For All You Bring To The Team
Rewarding Benefits Package:
- Healthcare including Medical, Dental, and Vision Insurance
- HSA & FSA plans available!
- Dependent care FSA
- Identity Theft Protection Insurance Commuter benefits including transit & parking
- Pet Insurance
- PTO and Payroll Incentives for Annual Wellness Exams
- Employee Assistance Program
- Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
- Paid Sick and Vacation Time
- Family Leave
- 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
Rewarding Hard Work:
- Incentive based bonus program
- Free room nights at our hotels and employee discounts within your hotel brand
- Discounts for friends and family within your hotel brand
- Team Member recognition and bonus
- Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
- Career Growth through our in-house training program with a path personalized to your desired goals
- Referral bonus program to ANY of our locations
Equal Opportunity Employer
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.
Skills Required
- Involvement in community and/or government affairs to support hotel marketing
- Ability to develop and implement marketing and sales plans
- Ability to conduct outside sales calls
- Ability to respond effectively to guest needs and provide excellent guest service
- Strong initiative, motivation, and desire for achievement
- Ability to handle, anticipate, prevent, identify, and solve workplace problems
- Ability to work effectively in stressful situations
- Approachable, hands-on team-player attitude
- Flexible scheduling availability
- Ability to stand, sit, or walk for extended periods
- Ability to lift or move up to 25 pounds
Island Hospitality Management Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Island Hospitality Management and has not been reviewed or approved by Island Hospitality Management.
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Retirement Support — 401(k) matching with immediate vesting is highlighted, including a 100% match up to 3% and 50% on the next 2%. Feedback suggests this structure is a meaningful strength for long-term savings.
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Healthcare Strength — Medical, dental, and vision options are widely advertised, with mentions of a 100%-employer-paid medical option for some roles. Wellness incentives and EAP resources are also noted as part of the package.
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Wellbeing & Lifestyle Benefits — Travel and hotel discounts, DailyPay access for hourly staff, and various lifestyle add-ons (pet insurance, commuter, identity-theft protection) are referenced. Feedback suggests these perks add tangible day-to-day value for some employees.
Island Hospitality Management Insights
What We Do
Island Hospitality Management is a national, third‑party hotel management company headquartered in West Palm Beach, Florida. It manages a large portfolio of premium branded, select‑service, extended‑stay and resort properties across the United States, providing revenue management, HR, accounting, operational systems and marketing services to owners and investor partnerships. The firm emphasizes performance‑driven operations and data‑driven financial optimization.
