Sales Coordinator

Posted 8 Days Ago
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Forest Hill, MD, USA
In-Office
21-23 Hourly
Entry level
Professional Services
The Role
Coordinate and route incoming HVAC sales leads to in-home representatives based on location, availability, and opportunity value. Manage lead prioritization, schedule customer and representative interactions, monitor coverage, follow up on unsold estimates, communicate with field sales teams, maintain accurate activity records, support reporting, and provide inbound and outbound customer service in an in-office, phone-heavy environment.
Summary Generated by Built In
Company NameBlue Dot Heating, Air Conditioning Overview

Pay: $21 – $23 per hourSchedule: Rotating schedule - morning, afternoon and evenings, some weekendsFull-time, year-round work

Sales Lead Coordinator (In-Office Role)


Join ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.


We are hiring a Sales Lead Coordinator to support our in-home sales team by managing and routing incoming leads. This role acts as the central point of coordination—ensuring the right In-home Sales Representatives are assigned to the right opportunities to maximize revenue and efficiency.


What We Offer

  • Weekly pay via direct deposit
  • Paid training and onboarding
  • Insurance available after 31 days (low-cost medical plans available)
  • Dental, vision, HSA/FSA
  • 401(k) with company match
  • 13 days PTO + 8 paid holidays
  • Company-paid life insurance
  • Clean office environment with modern tools
  • Career advancement within a national service network
Responsibilities

What You’ll Do

  • Route incoming sales leads to the appropriate In-home Sales Representatives based on location, availability, and opportunity value
  • Manage and prioritize hot, warm, and cold leads to maximize conversion opportunities
  • Coordinate scheduling between customers and sales representatives
  • Monitor lead flow and adjust assignments to ensure balanced coverage and productivity
  • Follow up on unsold estimates and open opportunities
  • Communicate with field sales reps to ensure alignment on schedules and expectations
  • Track activity, maintain accurate records, and support reporting needs
  • Provide a high level of customer service through outbound and inbound communication
Qualifications

What You Need

  • At least 2 years of Dispatch, Customer Services (inbound/outbound) or Sales Coordinator experience
  • Strong communication, organization, and problem-solving skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Comfortable working in an in-office, phone-heavy role
  • Flexible availability for assigned shifts and occasional weekends
  • Proficiency with computer systems and scheduling tools
  • Must pass background check and drug screening

This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.

Skills Required

  • Experience in dispatch, inbound or outbound customer service, or sales coordination
  • Strong communication skills
  • Strong organizational skills
  • Strong problem-solving skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Comfort working in an in-office, phone-heavy role
  • Flexible availability for assigned shifts and occasional weekends
  • Proficiency with computer systems and scheduling tools
  • Ability to pass a background check and drug screening
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The Company
7,000 Employees
Year Founded: 1975

What We Do

ARS/Rescue Rooter, a leading brand of American Residential Services, provides heating, air conditioning, indoor air quality, plumbing, drain cleaning, and sewer-line services to residential and light-commercial customers through company-owned locations across the United States. Its careers operation describes a nationwide provider with more than 7,000 team members and over 80 locations in 23 states, supporting field trades, branch offices, call centers, and corporate operations.

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