We are seeking an entry-level Sales Coordinator to support the Amazon sales team and introduce a developing associate to Dematic’s processes, commercial tools, customer portfolio, and lifecycle offerings. This role is designed to strengthen internal sales execution by supporting Account Managers with Salesforce activity, opportunity administration, pricing support, customer follow-up, and workload management.
The Sales Coordinator acts as a force multiplier for the team—helping keep the backend running smoothly so Account Managers can stay focused on customer engagement, responsiveness, and growth. This role is intentionally built with career progression in mind and serves as a natural development path toward a future Regional Account Manager role.We offer:
What We Offer:
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The base pay range for this role is estimated to be $65,000 - $85,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.
Tasks and Qualifications:
What You Will Do In This Role:
- Support Sales Operations and Opportunity Management: Open, update, and manage opportunities in Salesforce, ensuring information is accurate, timely, and aligned with internal sales processes.
- Assist Account Managers: Provide day-to-day support for Account Managers, including Salesforce administration, Below the Line opportunity support, RSPL coordination, customer follow-up, and general workload balancing.
- Prepare Commercial Support Materials: Assist with order bookings, pricing breakouts, quote preparation, documentation, and internal handoffs to help opportunities move efficiently through the sales process.
- Follow Up on Customer Leads: Track and follow up on customer leads, internal referrals, and small-scale requests to ensure timely response and proper ownership.
- Support Site Research and Scope Development: Participate in site visits, gather scope details, research installed systems, and coordinate with internal teams to help define customer needs and next steps.
- Manage Regional or Small-Scale Opportunities: Take ownership of regional, small-scale, or assigned opportunities as needed to support workload balance and maintain customer responsiveness.
- Sales Process Aptitude: Demonstrates curiosity and willingness to learn Dematic’s sales processes, lifecycle offerings, internal tools, and customer engagement model.
- Organized and Detail-Oriented: Able to manage multiple tasks, maintain accurate records, follow up consistently, and keep opportunities moving without losing the important details.
- Communication and Team Collaboration: Communicates clearly with customers and internal stakeholders, asks thoughtful questions, and works effectively across sales, service, parts, pricing, and operations teams.
- Customer Responsiveness: Helps ensure customer requests are acknowledged, routed, and supported in a timely manner so nothing falls through the cracks.
- Growth Mindset: Shows initiative, professionalism, and a desire to develop into broader sales responsibilities over time.
What We Are Looking For:
- Professional Experience: Entry-level Sales role; prior experience in sales support, customer service, business administration, operations, logistics, manufacturing, or a technical/industrial environment is helpful but not required.
- Development Orientation: Interest in building a career in sales, account management, customer support, or lifecycle services within an automation or material handling environment.
- Bachelor’s degree (BS/BA) in Business, Sales, Marketing, Engineering, Supply Chain, or a related discipline preferred; equivalent experience or demonstrated aptitude may be considered.
- Proficiency with Microsoft Office Suite required; familiarity with CRM platforms such as Salesforce is preferred.
- Bachelor’s degree (BS/BA) in Business, Sales, Marketing, Engineering, Supply Chain, or a related discipline preferred; equivalent experience or demonstrated aptitude may be considered.
- Proficiency with Microsoft Office Suite required; familiarity with CRM platforms such as Salesforce is preferred.
Skills Required
- Entry-level sales role or demonstrated aptitude for sales
- Interest in building a career in sales, account management, customer support, or lifecycle services
- Bachelor's degree in Business, Sales, Marketing, Engineering, Supply Chain, or a related discipline, or equivalent experience
- Proficiency with Microsoft Office Suite
- Familiarity with CRM platforms such as Salesforce
- Strong organization and attention to detail
- Clear communication and ability to collaborate with internal and external stakeholders
- Willingness to learn sales processes, tools, and customer engagement practices
What We Do
Looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of intralogistics is our home. Our solutions ensure the smooth flow of materials and information in production plants, warehouses, and distribution centers in over 100 countries. We have around 41,000 employees who make a real difference, helping us to become who we are today: the biggest manufacturer of forklift trucks and warehouse handling equipment in Europe, and one of the world’s leading warehouse automation providers. Successful? We are, but it’s all down to the motivated, highly trained, and multi-talented people that work for us. Would you like to be part of an international, diverse team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry. With us, you benefit from numerous development opportunities in a globally active group, including the possibility of working at one of our locations abroad on a temporary basis. No matter which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape our individual action and our collaboration with colleagues, managers, customers, suppliers, and applicants both nationally and internationally. Who makes up the KION Group? With our international brands Linde Material Handling, STILL, and Baoli, as well as regional brands Fenwick and OM, we stand for exceptional technology and service expertise for forklift trucks and warehouse handling equipment around the world. Dematic expands the portfolio with its automated material handling solutions for intralogistics processes in warehouses, production, and sales
