Sales Coordinator

Posted Yesterday
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Hiring Remotely in Ponte Vedra, FL, USA
Remote
Mid level
Healthtech • Manufacturing
Treace Medical Concepts is focused on advancing the standard of care for Hallux Valgus (bunion) surgery.
The Role
Supports the sales team and customers through order-to-cash management, order entry, invoicing, credit memos, inventory ordering, returns, and billing issue resolution. Coordinates surgeon, healthcare facility, and distributor setup; serves as a customer contact; collaborates with Finance and Pricing; and assists with sales and inventory reporting. Requires strong organization, attention to detail, and three years of experience supporting a sales team in an office environment.
Summary Generated by Built In
Company Description

Our mission is to advance the standard of care for the surgical management of bunion and related midfoot deformities. We are committed to operating our business with the highest standards of ethical conduct. We exceed our customers’ expectations through an innovation-driven, high-velocity approach to solving treatment and surgical problems. Our products and services are designed to enable foot and ankle surgeons to improve patient outcomes and reduce healthcare costs, while providing rewarding experiences and opportunities for our employees and stakeholders.

Job Description

We are seeking a highly organized and detail-oriented Sales Coordinator to join our team. This multi-faceted role is essential in supporting both our customers and sales team, performing a variety of duties such as managing inventory orders, invoicing, and resolving inquiries or issues. The ideal candidate will demonstrate strong organizational skills, a proactive mindset, and exceptional attention to detail.

What you would be responsible for: 

Order Management - Oversee the full order-to-cash process using NetSuite ERP, including order entry, invoicing, credit memos, and resolution of billing discrepancies.

Collaboration - Partner with Finance, Pricing, and other internal teams to streamline workflows for order processing and account management.

Customer and Surgeon Setup - Ensure smooth addition of new surgeons and healthcare facilities into company systems to facilitate seamless product access.

Point of Contact - Act as the primary contact for internal and external customers, addressing inquiries via phone and email.

Issue Resolution - Respond to and resolve product- or service-related issues to ensure exceptional customer satisfaction.

Distributor Onboarding - Support new distributors by integrating them into systems and ensuring efficient operational collaboration.

Inventory Management - Place inventory orders for customers, distributors, and employees while ensuring accuracy and timely fulfillment.

Sales Analysis - Assist with sales and inventory reporting, contributing actionable insights for decision-making.

Returns & Credits - Manage product returns and credits in alignment with departmental policies and procedures.

Qualifications

• High School Diploma or equivalent preferred 

• Three (3) years’ experience in a team-focused office setting supporting a sales team 

• Medical device experience or knowledge a plus 

Additional Information

Treace's Privacy Policy

It is Treace’s policy not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, veteran status or any other characteristic protected by applicable law. EEO/Disabled/Veterans Employer
 

Treace is a drug free employer.

Skills Required

  • High school diploma or equivalent
  • Three years of experience in a team-focused office setting supporting a sales team
  • Medical device experience or knowledge

Treace Medical Concepts Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Treace Medical Concepts and has not been reviewed or approved by Treace Medical Concepts.

  • Healthcare Strength Health coverage includes multiple tiers of medical plans alongside dental insurance, with the core package often characterized as solid. This breadth points to a dependable foundation for medical and dental needs.
  • Retirement Support A 401(k) with company match is available, and corporate filings confirm a sponsored plan. This provides a clear vehicle for long‑term savings.
  • Leave & Time Off Breadth PTO, paid holidays, and maternity/paternity leave are offered, and several sources describe PTO and parental leave as generous. This mix supports time away for both rest and family needs.

Treace Medical Concepts Insights

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The Company
HQ: Ponte Vedra Beach, FL
495 Employees
Year Founded: 2014

What We Do

Treace Medical Concepts, Inc. is a medical technology company with the goal of advancing the standard of care for the surgical management of bunion deformities and related midfoot correction. Bunions are complex 3-dimensional deformities that originate from an unstable joint in the middle of the foot and affect approximately 67 million Americans1, of which Treace estimates 1.1 million are annual surgical candidates. Treace Medical has pioneered and patented the Lapiplasty® 3D Bunion Correction® system – a combination of instruments, implants, and surgical methods designed to surgically correct all 3 planes of the bunion deformity and secure the unstable joint, addressing the root cause2,3 of the bunion. At Treace Medical Concepts, Inc., our mission is to advance the standard of care for the surgical management of bunions and related midfoot deformities. Treace Medical offers the Adductoplasty® System, the Hammertoe PEEK Fixation System, the SpeedPlate™ System, and other ancillary The content herein is for informational purposes and intended for healthcare professionals only. Treace Medical Concepts, Inc. does not dispense medical advice. A surgeon should rely on his or her own professional clinical judgment when deciding whether to use a specific product when treating a particular patient. Prior to use of the device, the surgeon should refer to the instructions for use for complete indications, contraindications, warnings, and risks. Complete risk and benefit information: www.treace.com. Visit www.treace.com/privacy-policy for our Privacy Policy. Treace Medical will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Treace Medical will not solicit money or banking information from applicants.

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