The Role
Coordinates end-to-end customer order fulfillment, shipments, invoicing, shipping documentation, inventory activities, and logistics issue resolution. Liaises with offices, factories, forwarders, customers, and logistics partners to ensure timely delivery. Handles customer inquiries, product claims, and shipping or invoicing concerns while supporting stock management and other assigned duties.
Summary Generated by Built In
Job Scope & Responsibilities
• Manage end-to-end Customer Order fulfilment by liaising with the Singapore office, factories, forwarders and customers to ensure timely deliveries.
• Attend to customer inquiries and requests.
• Prepare invoices and shipping documents accurately.
• Coordinate shipments with logistics partners to ensure timely delivery.
• Support inventory and stock management activities.
• Serve as point of contact for shipping and invoicing matters.
• Address and escalate any issues related to sales or customer logistics operations.
• Support local logistics concerning product claims.
• Any other ad hoc duties as assigned.
Requirements
Job Requirement
• Minimum diploma in any discipline.
• 2 to 3 years ofrelevant work experience in trading and familiarity with incoterms.
• Knowledge of Microsoft Dynamics 365 and experience in inventory/stock management will be an advantage.
• Fluent written and verbal communication skills in English language.
• Good communication and interpersonal skills.
Skills Required
- Minimum diploma in any discipline
- 2 to 3 years of relevant work experience in trading
- Familiarity with Incoterms
- Fluent written and verbal English communication skills
- Good communication and interpersonal skills
- Knowledge of Microsoft Dynamics 365
- Experience in inventory and stock management
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The Company
What We Do
MVC Resources is a Malaysia-based human resources and recruitment consultancy that helps organizations address talent and skills gaps. It supports employers with recruitment, executive search, talent management, talent profiling, payroll outsourcing and human-capital advisory. The company also provides HR technology integration and helps digitize HR functions, streamline hiring and inform workforce decisions. Its clients include startups, SMEs and multinational organizations.
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