Sales Consultant

Posted Yesterday
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Exeter, Devon, England
Entry level
Healthtech • Manufacturing
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Our Eaux de Parfum and
The Role
As a Sales Consultant at Molton Brown, you will provide exceptional customer service, assist customers through their shopping experiences, and engage in tasks such as stock management and cleaning. Your role involves creating sensory experiences with fragrance consultations and maintaining high personal grooming standards, all while working part-time on weekends.
Summary Generated by Built In

Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.

Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.

The Opportunity

We are looking for a dedicated individual, with a passion for luxury to join us as a Sales Consultant in our Exeter store. This is a part-time opportunities, working 8 hours per week across Saturday and Sunday. Please note you must be able to commit to working weekends, as well as key dates within the Christmas period (Black Friday, Christmas Eve, Boxing Day) to be considered for this position. 

As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.

What we are looking for

We are looking for people with excellent communication skills, who can demonstrate confidence and the ability to approach any task with a positive, can- do attitude. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values. You must be able to work well in a team, having the drive and motivation to achieve both store and personal KPI’s and have flexibility in your working arrangements to be able to suit business requirements. 

What we can offer you

  • An hourly rate of £12
  • A 50% staff discount to use on all of your favourite Molton Brown products
  • 22 days holiday + Bank Holidays
  • A day off for your birthday!
  • A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
  • Free product allocation every quarter up to 5 Molton Brown eligible items!
  • Access to discounts/cashbacks from high street retailers
  • Enhanced family leave
  • Healthcare Plan
  • Wellbeing Support
  • Recognition Awards
  • Season Ticket Loans / Cycle To Work Scheme
  • Company Pension Scheme
  • Ongoing development and the opportunity to enhance your skills
  • A company where your voice will be heard and your opinion matters!
  • Learning and development opportunities within our business and across our brands


Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment.  As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the World´s Most Ethical Companies since 17 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.

How we work: Having been selected among the World´s Most Ethical Companies for 17 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community. 

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit https://www.kao.com/emea/en/

https://www.kao.com/emea/en/privacy/

The Company
London, England
578 Employees
On-site Workplace
Year Founded: 1973

What We Do

Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style.
Our Eaux de Parfum and Toilette, and Bath, Body, Hair and Home collections have been Made in England since day one – and we’re committed to this for our future. Sourcing only the best ingredients in exceptional fragrance concentrations, our quality has awarded us with a Royal Warrant from Her Majesty Queen Elizabeth II. As part of our ever-evolving sustainable journey, we never have and never will test on animals, we run our own manufacturing facility in Elsenham and we champion beauty that’s kinder to the environment. Inspired by our progressive home, London, we work side-by-side with our eclectic set of perfumers to empower you with long-lasting, distinctive fragrances you’ll love.

We’re one of the leading global brands in the cosmetics portfolio of Japanese consumer goods company, Kao Corporation. Growing from small-scale artisans into the international fragrance brand we are today, our pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world

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