Sales Consultant

Posted 9 Days Ago
Be an Early Applicant
Croydon, Greater London, England, GBR
In-Office
Entry level
Retail • Manufacturing
The Role
Build engaging relationships with customers, understand their furniture needs, provide product guidance, and deliver exceptional customer service. Meet sales goals and deadlines while working toward uncapped commission and customer-service bonuses. The role includes ongoing training, career development, and weekend and Bank Holiday shifts, with additional hours during peak trading periods.
Summary Generated by Built In
Job Description

DFS are looking for a Retail Sales Advisor at our Croydon store, CR0 4YJ. 

About DFS:

DFS are the leading upholstery retailer in the UK - we are extremely passionate about making and selling high quality, great looking sofas since 1969! For four years running we are one of the UK's Top Employers, featuring in The Sunday Times' Top 30 Best Big Companies to Work For (2017) and winning the award for Best Improver (2017). What a great time to join DFS!

Our Role: 

Understand what our customers want having created an engaging relationship to allow us to highlight the furniture the customer falls in love with. We pride ourselves in providing the highest levels of customer service, so strong communication skills are essential. Through our detailed and in depth learning programme we will give you all the information and product knowledge to be successful all we ask is that you are willing to listen and learn.

About You:

You`ll definitely ...

  • Have bags of enthusiasm, drive, and excellent communication skills

  • Be able to show how you`ve worked to and achieved goals or deadlines 

  • Be self motivated with the passion to deliver exceptional customer service.


What`s in it for you: 

  • Uncapped commission, plus seasonal sales competitions 

  • Monthly Minimum earnings guaranteed

  • Monthly customer service bonus of up to £750

  • Lifestyle scheme (discounts off major retailers, holidays, entertainment etc)

  • Ongoing training and development 

  • Excellent career progression

  • Staff Product Discount for yourself and friends and family


The nature of our business means you will work weekends and Bank Holidays and you can sometimes work additional hours at peak trading periods, like Christmas and the weeks around Bank Holidays.


How to Apply: 

By Clicking ‘Apply now’ or visit our careers website for more information - www.dfscareers.co.uk

Skills Required

  • Enthusiasm, drive, and excellent communication skills
  • Ability to demonstrate working toward and achieving goals or deadlines
  • Self-motivation and passion for exceptional customer service
  • Availability to work weekends and Bank Holidays
  • Availability for additional hours during peak trading periods
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The Company
4,503 Employees
Year Founded: 1969

What We Do

DFS Furniture plc is a UK sofa and upholstered-furniture retailing group operating the DFS and Sofology brands. The company designs, manufactures, sells and delivers sofas, armchairs, recliners and related home furnishings through branded stores and websites. Founded as Northern Upholstery near Doncaster, DFS has expanded into a national retailer, offering furniture, accessories, exclusive collaborations and financing options to customers across the UK and Republic of Ireland.

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