Sales Consultant - Nick Scali

Posted 3 Days Ago
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Penrith, New South Wales, AUS
In-Office
Mid level
Retail
The Role
Provide exceptional customer-facing consultative sales in a showroom: build rapport, use emotive storytelling to identify needs, close high-value furniture sales, maintain sales records, process orders, and support showroom merchandising and presentation standards.
Summary Generated by Built In
Company Description

For over 60 years, Nick Scali has been defining luxury living through exceptional design, craftsmanship, and innovation. After welcoming Plush Sofas into our family in 2021, our footprint has grown to more than 111 showrooms across Australia and New Zealand — and we’re just getting started. 

We’re on the lookout for a passionate Sales Consultant who lives for the excitement of the chase — someone who connects deeply with customers, shapes their vision, and seals every sale with confidence and style. 

About the Role 

  • In this customer-facing role, you will combine instinct, empathy, and commercial acumen to build trust and deliver a world-class experience. You will take pride in helping customers bring their design visions to life while exceeding your personal sales goals. 

Job Description

Key Responsibilities 

  • Deliver exceptional, emotionally aware customer service that inspires loyalty and repeat business. 

  • Engage customers through emotive storytelling to help envision their dream space. 

  • Identify new sales opportunities and close deals confidently and consistently. 

  • Maintain accurate sales records and ensure timely processing of all customer orders. 

  • Collaborate with the Showroom Manager to maintain high presentation and merchandising standards. 

What We Offer 

  • Competitive salary with generous, uncapped commissions. 

  • Ongoing training and professional development opportunities. 

  • A supportive, growth-focused team environment within an ASX-listed company. 

Qualifications

About You 

  • A natural hunter with a strong drive to achieve and exceed sales targets. 

  • high in emotional intelligence and able to build rapport quickly. 

  • Experienced in consultative selling and solution-based approaches. 

  • Proven ability to close sales in high-value categories such as furniture, jewellery, automotive, or luxury goods. 

  • Energetic, self-motivated, and adaptable, even in high-traffic periods. 

  • Organised, professional, and collaborative with a growth mindset. 

 

Skills Required

  • Proven ability to close sales in high-value categories (furniture, jewellery, automotive, luxury)
  • Experience in consultative selling and solution-based approaches
  • High emotional intelligence and strong rapport-building skills
  • Strong drive to achieve and exceed sales targets (hunter mentality)
  • Organised, professional, and able to maintain accurate sales records and process orders
  • Energetic, self-motivated, adaptable in high-traffic periods
  • Ability to collaborate with showroom management to maintain presentation and merchandising standards
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The Company
850 Employees
Year Founded: 1962

What We Do

Nick Scali Limited is a publicly listed Australian company that imports and retails household furniture and accessories across Australia, New Zealand, and the United Kingdom. Specializing in leather and fabric lounges, the company also offers dining room and bedroom furniture. Founded in 1962, it has grown to become one of Australia's largest importers and retailers of quality furniture.

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