Sales Consultant/ Executive

Posted Yesterday
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Nairobi, KEN
In-Office
Mid level
Professional Services • Consulting
The Role
Sell and lease new and used vehicles to meet monthly targets; manage complete sales paperwork and follow dealership procedures; prospect, engage, demo, and test-drive vehicles; deliver vehicles and introduce service; maintain follow-up systems for repeat/referral business; attend training and sales meetings; meet productivity and customer satisfaction standards.
Summary Generated by Built In
Company Description

Our client in the automotive industry, is looking to on board a Sales Consultant/ Executive in their organization. The role holder will Sell/lease new and used vehicles at dealership gross profit, volume, and customer satisfaction standards.

Job Description

  • Sell and deliver a minimum number of vehicles per month as per assigned targets.       
  • Write complete sales orders and processes paperwork in accordance with dealership policies
  • Utilize dealership sales control and follow-up systems.
  • Attend product and sales training courses as requested by Sales Manager.
  • Keep up to date on new products and services within the industry.
  • Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
  • Maintain a prospect development system.
  • Conduct business in an ethical and professional manner.
  • Satisfy the transportation needs of vehicle purchasers.
  • Approach, greet, and help or give direction to any customer who enters the dealership showroom or sales lot.
  • Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
  • Explain fully product performance, application, and benefits to prospects.
  • Describe all optional equipment available for customer purchase.
  • Offer test drives to all prospects. Follow dealership procedure to obtain proper identification from customer prior to test drive.
  • Exhibit high level of commitment to customer satisfaction.
  • Know and understand local laws which govern retail automobile sales.
  • Establish personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
  • Keep abreast of new products, features, accessories, etc., and their benefits to customers.
  • Know and understand equity and values and can explain depreciation to the customer.
  • Ensure that the Sales Manager has an opportunity to meet each customer.
  • Turn 100 percent of closed deals to finance and Commercial manager, along with properly completed paperwork (insurance information, trade title etc.).
  • Prepare sold vehicles for customer delivery prior to customer arrival.
  • Deliver vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
  • Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
  • Schedule first service appointment.
  • Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
  • Attend sales meetings and submit timely reports when required.
  • Maintain professional appearance.
  • Conduct other tasks as assigned by immediate supervisor.

Qualifications

Bachelor's degree in Business Management/Sales and marketing or a related field from a recognized university.

Additional Information

  • Three - Five (3-5) years related experience as Sales consultant in automotive industry.
  • Strong business acumen.
  • Environmental adoptability
  • Excellent negotiation and interpersonal skills.
  • High agility, personal standards, and goal oriented.
  • Good analytical, presentation and effective communications skills
  • Good planning and organization skills.
  • Detail-oriented.
  • Excellent report writing skills
  • Excellent problem-solving skills

Skills Required

  • Bachelor's degree in Business Management, Sales and Marketing or related field
  • Three to five years related experience as a sales consultant in the automotive industry
  • Proven ability to meet monthly vehicle sales targets and dealership productivity standards
  • Strong business acumen
  • Excellent negotiation and interpersonal skills
  • High agility, personal standards, and goal orientation
  • Good analytical, presentation and effective communication skills
  • Good planning and organization skills; detail-oriented
  • Excellent report writing and problem-solving skills
  • Familiarity with dealership sales control, paperwork, and follow-up systems
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The Company
92 Employees

What We Do

Stratostaff EA Limited is a Flexible Staffing Solutions provider for organizations in the East Africa region and beyond. The company designs, implements, and manages workforce solutions, including temporary and casual staffing as well as executive recruitment for SMEs, large corporations, and multinationals. Their mission is to empower individuals and help businesses realize their aspirations through comprehensive human capital and HR managed solutions.

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