Sales Consultant-Cleveland, OH

Reposted Yesterday
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Cleveland, OH, USA
In-Office
60K-110K Annually
Entry level
Healthtech • Professional Services
The Role
Conduct in-home consultations with customers and families to assess mobility needs and recommend accessibility solutions. Demonstrate products, prepare customized estimates, address objections, discuss financing and rental options, and coordinate with operations through installation. Generate referral and community leads while maintaining strong conversion rates, customer satisfaction, accurate records, and detailed appointment follow-up. The role requires local travel, customer-focused communication, organization, and sales experience, preferably in-home or mobility equipment sales.
Summary Generated by Built In
Home Sales Consultant – Home Accessibility Solutions

Cleveland, OH

Our sales consultants are paid a base salary plus commission and bonuses and have the potential to make $110k+ after year one, are provided a company vehicle, and a company laptop.

What You’ll Do:
  • Connect with Customers – Meet with 2-3 clients and their families each day to assess their mobility needs and recommend customized solutions.
  • Present Life-Changing Solutions – Demonstrate home accessibility products that enhance safety and independence.
  • Create Tailored Proposals – Develop accurate estimates based on in-depth needs assessments.
  • Collaborate for Success – Work closely with the Lifeway operations team to ensure seamless transitions from sale to installation.
  • Drive the Sales Process – Address customer questions, overcome objections, and offer financing and rental options.
  • Grow Your Pipeline – Generate 20% of your own leads through referrals, repeat business, and community outreach.
  • Deliver Exceptional Customer Experience – Strive to exceed expectations, ensuring every customer interaction fosters trust and long-term relationships.
What Success Looks Like:
  • Evaluation to sales Performance – Maintain an average of 45% evaluation to sales conversion.
  • Customer Impact – Earn at least one 5-star review daily.
  • Helping More Families – Serve a minimum of two clients per day.
  • Attention to Detail – Complete a thorough 6-point checklist for every appointment to ensure top-quality service and follow-up.
What You Bring:
  • Proven experience in sales, preferably in-home sales or mobility equipment.
  • Strong communication and listening skills to understand and address customer needs effectively.
  • Ability to conduct detailed needs assessments and recommend customized solutions.
  • Excellent organizational skills and attention to detail.
  • Comfortable working with software systems and maintaining accurate client records.
  • Knowledge of local and federal regulations related to home accessibility is a plus.
  • A valid driver’s license and willingness to travel locally.
  • Problem-solving skills and the ability to remain professional in challenging situations.
  • A post-secondary degree is preferred but not required.

If you’re passionate about helping others and want to build a rewarding career where your work truly matters, apply today and become part of the team.

Skills Required

  • Proven sales experience, preferably in-home sales or mobility equipment
  • Strong communication and listening skills
  • Ability to conduct detailed needs assessments and recommend customized solutions
  • Excellent organizational skills and attention to detail
  • Comfort working with software systems and maintaining accurate client records
  • Valid driver's license and willingness to travel locally
  • Problem-solving skills and professionalism in challenging situations
  • Knowledge of local and federal regulations related to home accessibility
  • Post-secondary degree
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The Company
HQ: Ontario, OR
177 Employees
Year Founded: 2005

What We Do

Lifeway Mobility is a nationwide provider of home accessibility and safety solutions. It helps people with mobility or accessibility needs live safely and independently at home by supplying and professionally installing stair lifts, wheelchair ramps and lifts, home elevators, transfer aids, and bath-safety products. The company also offers consultations, evaluations, funding assistance, service, and recommendations tailored to customers’ needs, caregivers, and living environments.

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