About the role
We have an exciting opportunity for a Sales Compliance Manager to join the Guinness Team. This is a permanent, full-time position (35 hours per week) based in our London, Euston Road office. We offer a hybrid working arrangement, combining office and remote working.
The purpose of the role is to provide overall assurance that the Marketing and Sales department is fully compliant with all relevant regulations and audit-ready at all times, taking the lead in ensuring efficient policies and procedures are in place and that a culture of compliance is fully embedded throughout the function.
What we are looking for
We are looking for someone with a strong understanding of the Homes England and Greater London Authority Capital Funding Guide, Shared Ownership affordability and eligibility requirements, as well as experience of Anti-Money Laundering (AML) regulations and compliance processes.
The successful candidate will have experience collecting and interpreting customer service data, with the analytical skills to assess complex information and support effective decision-making.
They will be proactive, able to lead projects using their own initiative, and possess excellent attention to detail. Strong written and verbal communication skills are essential, along with the ability to influence stakeholders and build positive working relationships.
The ideal candidate will be highly proficient in Microsoft Office and consistently demonstrate the Guinness Behaviours in the way they work and collaborate.
You will be able to demonstrate these essential skills:
Demonstrable knowledge of Homes England Capital funding Guide for Shared Ownership Affordability and Eligibility.
Proven experience of collecting and interpreting customer service reports.
Excellent analytical skills and ability to interpret complex information.
Ability to take the initiative and lead on projects.
Excellent attention to detail.
Excellent oral and written communications to influence decision making.
Excellent knowledge of Microsoft Office.
Demonstrate the Guinness Behaviours.
Desirable skills:
Experience of working in a housing environment.
Knowledge of the social housing sector.
Knowledge of legal aspects of property conveyancing.
Essential qualifications
Educated to degree level or equivalent.
To find out more about the key responsibilities of the role and to ensure you meet the full essential criteria, please review the role profile.
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About UsSkills Required
- Knowledge of the Homes England Capital Funding Guide for Shared Ownership affordability and eligibility
- Experience collecting and interpreting customer service reports
- Excellent analytical skills and ability to interpret complex information
- Ability to take initiative and lead projects
- Excellent attention to detail
- Excellent oral and written communication skills to influence decision-making
- Excellent knowledge of Microsoft Office
- Degree-level education or equivalent
- Experience working in a housing environment
- Knowledge of the social housing sector
- Knowledge of legal aspects of property conveyancing
- Experience with Anti-Money Laundering regulations and compliance processes
- Demonstration of Guinness Behaviours
What We Do
The Guinness Partnership is a housing association focused on improving lives by providing homes and housing services. It develops and manages more than 70,000 homes across England, including affordable rental homes, affordable home-ownership options, and specialist housing for older people. It also maintains and improves existing homes and reinvests profits from property sales into building more affordable housing, serving residents and communities through its housing and customer services.
