The Role
Coordinates sales activities, monitors sales funnels, processes orders, prepares documentation and MIS reports, supports contract and import/export processes, responds to customer inquiries, tracks deliveries, assists with payment collection, and supports sales teams with presentations and techno-commercial discussions.
Summary Generated by Built In
Summary
UCAM seeks a dedicated Sales Coordinator to collaborate closely with Sales Engineers, ensuring accurate reporting of sales activities and providing consistent updates on the sales pipeline. This pivotal role involves delivering professional presentations, participating in techno-commercial discussions and negotiations, and preparing essential documentation to facilitate order processing. Additionally, the coordinator will support payment collection efforts and manage the compilation of statutory records, serving as a key link between sales operations and administrative functions.
Responsibilities
- Facilitate the timely collection of payments from clients.
- Manage the end-to-end order processing lifecycle and associated documentation.
- Conduct contract reviews and apply knowledge of Letters of Credit (LC) and Bank Guarantees.
- Oversee import and export procedures, including the preparation of necessary process documentation.
- Prepare and organize critical data sets for internal use.
- Generate comprehensive reports on departmental performance.
- Address and resolve customer inquiries promptly and professionally.
- Ensure sales orders are delivered according to specific customer requirements and timelines.
- Compile performance reports detailing the achievements of sales team members.
- Coordinate seamlessly between internal and external sales units.
- Develop and maintain Management Information System (MIS) reports.
- Plan and execute comprehensive sales coordination strategies.
- Manage and resolve customer complaints effectively.
- Maintain proficiency in Microsoft Office and Google Workspace applications.
- Deliver high-quality presentations to stakeholders.
- Demonstrate strong aptitude and the ability to rapidly acquire new skills.
- Utilize CRM tools, specifically SAP C4C, for sales management.
- Support back-office sales operations.
Requirements
- Proven experience in sales coordination or back-office sales environments.
- Strong understanding of contract terms, including LC and Bank Guarantee protocols.
- Proficiency in handling import/export documentation and regulatory processes.
- Advanced skills in Microsoft Office and Google Workspace suites.
- Hands-on experience with CRM software, particularly SAP C4C.
- Excellent oral and written communication capabilities.
- Demonstrated ability to create clear, data-driven reports and presentations.
- Strong problem-solving skills with a focus on customer satisfaction.
- A quick learner with a proactive approach to professional development.
- Ability to work collaboratively with cross-functional teams.
Work Location: Peenya, Bangalore, India
Benefits
Mediclaim Insurance
Subsidized food
Transportation Facility
Skills Required
- Coordination with internal and external sales teams
- Preparation of MIS reports
- Sales coordination planning and execution
- Excellent oral and written communication skills
- Customer complaint handling
- Proficiency in Microsoft Office and Google Workspace
- Presentation skills
- Good aptitude and ability to learn quickly
- CRM skills using SAP C4C
- Back-office sales experience
- Contract review and knowledge of letters of credit and bank guarantees
- Import and export process documentation
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The Company
What We Do
UCAM Pvt. Ltd. is an Indian industrial manufacturing company specializing in high-precision CNC rotary tables, CNC tilting tables, and related automation solutions. The company provides complex indexing and machining solutions for precision engineering applications, supporting four- and five-axis machining. Its products and services serve machine builders and manufacturers requiring advanced tooling, rotary positioning, and high-accuracy machining capabilities.
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