The Role
Responds to internet leads, schedules customer appointments, follows up on inquiries, maintains accurate CRM records, and supports the sales team in achieving monthly goals. Provides professional customer service, addresses questions and concerns, and builds positive customer relationships. The role requires strong communication, organization, CRM proficiency, flexibility for weekends and varying shifts, and a willingness to learn.
Summary Generated by Built In
Job Description:
Pugmire Lincoln of Marietta is seeking a motivated and enthusiastic Sales BDC Representative to join our team. As a Sales BDC Representative, you will be the first point of contact for our customers, providing exceptional service and helping to drive sales by generating appointments and maintaining positive customer relationships.
Responsibilities:
- Respond to internet leads and inquiries promptly and professionally
- Schedule appointments for customers to meet with our sales team
- Follow up with customers to ensure their satisfaction and address any questions or concerns
- Maintain accurate and up-to-date records of customer interactions and appointments
- Work closely with the sales team to achieve monthly sales goals
- Utilize CRM tools to manage and track customer interactions
- Provide excellent customer service and maintain a positive attitude
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong organizational skills and attention to detail
- Ability to work weekends and flexible hours as needed
- Experience in a customer service or sales role preferred
- Proficiency with CRM tools and basic computer skills
- Positive attitude and willingness to learn
Benefits:
- Competitive hourly pay with bonus opportunities
- Comprehensive training and ongoing support
- Opportunity for growth and advancement within the company
- Friendly and supportive work environment
If you are passionate about providing excellent customer service and looking for an opportunity to grow your career in the automotive industry, we encourage you to apply.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift (Full Time - 40 hrs per week)
- Day shift
- Evening shift
- Monday to Friday (one off day during the week)
- Weekends as needed
Supplemental Pay:
- Monthly bonus
Experience:
- Sales: 2 years (Required) Ability to Commute:
Ability to Commute:
- Marietta, GA 30060 (Required)
Work Location: In person
Skills Required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong organizational skills and attention to detail
- Ability to work weekends and flexible hours as needed
- Experience in a customer service or sales role
- Proficiency with CRM tools and basic computer skills
- Positive attitude and willingness to learn
- Two years of sales experience
- Ability to commute to Marietta, Georgia
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The Company
What We Do
Pugmire Lincoln of Marietta is a family-owned Lincoln luxury vehicle retailer in Marietta, GA, operating since 1960. They specialize in the sale of new and certified pre-owned Lincoln SUVs and provide professional automotive service and repair. Their mission is to be the automotive home for drivers in the Marietta area by offering a vast selection of vehicles and exceptional customer service.
