The Role
The Sales BDC Representative communicates with customers in person, by phone, and through other channels. Responsibilities include processing and organizing data, analyzing information, calculating discounts and commissions, following work procedures, supporting customer interactions, and contributing positively to team morale. The role requires office-based work, occasional outdoor customer meetings, and evening, weekend, and holiday hours as needed.
Summary Generated by Built In
Preferred Qualifications
Competencies
- Excellent communication skills, both oral and written, with the ability to effectively communicate with customers via face-to-face, phone, or other means of communication.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to process data and organize it for management analysis.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages
- Ability to understand and follow work rules and procedures
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- Ability to interact well with others and be a positive influence on employee morale throughout the organization
Work Environment/Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Light Work- lifting no more than 20 pounds at a time and/or frequent lifting or carrying of objects weighing up to 10 pounds.
This position may involve long periods of sitting
This position involves repetitive motion.
This position requires the ability to climb stairs and may be required to stoop and kneel infrequently
This position requires the ability to hear and talk
This position is primarily located in an office environment, with heating and air conditioning but the position requires the ability to meet with customers outside and may be subject to extreme cold or heat for short periods of time.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Light Work- lifting no more than 20 pounds at a time and/or frequent lifting or carrying of objects weighing up to 10 pounds.
This position may involve long periods of sitting
This position involves repetitive motion.
This position requires the ability to climb stairs and may be required to stoop and kneel infrequently
This position requires the ability to hear and talk
This position is primarily located in an office environment, with heating and air conditioning but the position requires the ability to meet with customers outside and may be subject to extreme cold or heat for short periods of time.
Position Type/Expected Hours of Work
Work evening, weekend, and holiday work hours as required.
Work evening, weekend, and holiday work hours as required.
Required Education and Experience
High school diploma or the equivalent and one year related experience; equivalent combination of education and experience.
High school diploma or the equivalent and one year related experience; equivalent combination of education and experience.
Preferred Education and Experience
Associate's degree (A. A.) or equivalent; or one to two years of related experience and/or training; or equivalent combination of education and experience.
Associate's degree (A. A.) or equivalent; or one to two years of related experience and/or training; or equivalent combination of education and experience.
Skills Required
- High school diploma or equivalent
- One year of related experience, or equivalent combination of education and experience
- Excellent oral and written communication skills
- Ability to analyze problems, collect data, establish facts, and draw conclusions
- Ability to process and organize data for management analysis
- Basic arithmetic, percentages, ratios, rates, discounts, interest, commissions, and graph interpretation
- Ability to follow work rules, procedures, and detailed instructions
- Ability to interact well with others and positively influence employee morale
- Associate degree or equivalent
- One to two years of related experience and/or training
- Ability to lift up to 20 pounds and frequently carry up to 10 pounds
- Ability to sit for extended periods and perform repetitive motion
- Ability to climb stairs and occasionally stoop or kneel
- Ability to hear and talk
- Availability for evening, weekend, and holiday work as needed
Penske Automotive Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Penske Automotive Group and has not been reviewed or approved by Penske Automotive Group.
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Healthcare Strength — Comprehensive medical, dental, and voluntary vision coverage are paired with prescription drug plans and 24/7 telemedicine. HSA and FSA options, including HSA contributions, support flexible healthcare spending.
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Retirement Support — A 401(k) plan with a company match is advertised alongside company-paid basic life insurance and disability coverage. These offerings strengthen long-term financial security for full-time employees.
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Leave & Time Off Breadth — Paid vacation, holiday, and sick time are included, and some administrative roles note stable weekday hours that support work-life balance. These time-off provisions are complemented by broader workplace perks like employee discounts.
Penske Automotive Group Insights
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The Company
What We Do
Penske Automotive Group (PAG) is an industry-leading transportation services company that operates more than 350 automotive retail and service locations. The company focuses on the sale and service of vehicles, providing a wide network of professional automotive care. They are committed to workforce diversity and offer various career pathways in sales, management, customer service, and automotive repair and services.
