The Role
The Sales Associate is responsible for unloading trucks, maintaining the department, executing daily goals, restocking displays, and providing customer service.
Summary Generated by Built In
- Help unload incoming trucks and put away merchandise (as arranged by management).
- Maintain your assigned department: Keep clean, organized and fully stocked.
- Execute the daily operational, day-to-day goals/priorities assigned to you and move with your “Ace Pace”.
- Remove promotional bin tags from displays/price tags as required.
- Restock merchandise displays as needed, watch end caps and side wings.
- Handle special orders for all non-stock items.
- Never tell a customer no without checking with a manager.
- Watch for shoplifters and act, in line with Elder’s policy, that will discourage shoplifting.
- Respond to radio requests.
- Other duties as assigned.
- Minimum of 6 months-1 year of retail experience, hardware experience preferred.
- Able to communicate professionally with customers and team members.
- Skilled at providing prompt, friendly and attentive customer service.
- Strong organizational skills with a passion for details.
- Willing to learn all areas of the store and help train others.
- Knowledge and experience of various departments is strongly desired.
- A continuous pattern of regular and prompt attendance is required.
- Availability must be flexible, including evenings, weekends and holidays.
- Bilingual (Spanish) verbal and written communication skills strongly preferred.
Skills Required
- Minimum 6 months to 1 year of retail experience, hardware experience preferred
- Able to communicate professionally with customers and team members
- Skilled at providing prompt, friendly and attentive customer service
- Strong organizational skills with a passion for details
- Willing to learn all areas of the store and help train others
- Availability must be flexible, including evenings, weekends and holidays
- Bilingual (Spanish) verbal and written communication skills strongly preferred
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The Company
What We Do
Elder's Ace Hardware is a family-owned chain of neighborhood hardware stores specializing in home improvement products, tools, construction supplies, and gardening services. Their mission is to be the community's most helpful and trusted retail team by consistently pleasing each customer.
