About Us:
Nova Gymnastics is a dynamic, family-friendly gymnastics facility committed to providing a safe, fun, and engaging environment for athletes of all ages and skill levels. We offer recreational classes, competitive team programs, camps, parties, and special events. We’re looking for an enthusiastic and customer-focused Sales Associate to join our front office team!
Position Overview:
The Sales Associate serves as the first point of contact for prospective and current members. This role is responsible for providing exceptional customer service, promoting our programs and services, managing class enrollments, and supporting the day-to-day operations of the front office.
Key Responsibilities:
- Greet and assist customers in person, over the phone, and via email in a friendly and professional manner.
- Provide information about our programs, classes, pricing, and schedules.
- Conduct facility tours for prospective customers and answer inquiries.
- Enroll students in classes and manage account information using our membership management system.
- Process payments, sales transactions, and merchandise purchases.
- Actively promote current programs, special offers, and events to boost enrollment and participation.
- Assist with front office organization, administrative tasks, and light cleaning duties.
- Support the team in maintaining a positive, energetic atmosphere within the facility.
Qualifications:
- High school diploma or equivalent; some college preferred.
- Previous customer service and/or sales experience, ideally in a sports, fitness, or youth activity environment.
- Excellent interpersonal, communication, and organizational skills.
- Ability to multitask and work in a fast-paced, team-oriented setting.
- Comfortable using computers, point-of-sale systems, and scheduling software.
- Friendly, enthusiastic, and customer-focused attitude.
Schedule:
Typical hours are late afternoon and evenings Monday through Friday, with occasional Saturdays, but must be flexible for morning and early afternoons when needed for special events.
Compensation:
Compensation is based on experience, plus potential commissions, bonuses, and employee discounts.
Skills Required
- High school diploma or equivalent
- Previous customer service and/or sales experience
- Excellent interpersonal, communication, and organizational skills
- Ability to multitask in a fast-paced, team-oriented setting
- Comfort using computers, point-of-sale systems, and scheduling software
- Flexible availability for late afternoons, evenings, occasional Saturdays, and special events
- Some college education
- Experience in a sports, fitness, or youth activity environment
What We Do
Nova Gymnastics, Inc. is a family gymnastics training center based in Cedar Hill, Texas. It offers fun, recreational gymnastics and tumbling classes to children from 15 months through 18 years old, along with competitive team gymnastics, open gym sessions, birthday parties, and camps. Operating from its facility near Highway 67 and Belt Line Road, Nova serves the surrounding communities of the Dallas–Fort Worth area.
