Job Title: Sales Associate (Inside Sales Representative)
Class: Full-Time
Timeline: 12-month Contract with Promotional Opportunities
Reports to: Director, Ticket Sales
Location: Milwaukee, WI
The Milwaukee Bucks strive to be the best sports and entertainment company in the world. We are looking for dedicated people who champion innovation, inspire and empower their teammates to perform at a world-class level, and foster a culture of continuous improvement.
- Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources
- 401K with company match
- Pet Insurance
- 12 weeks of paid time off for parents to welcome newborns, adopted and foster children
- Unlimited PTO
- Professional Development through our internal learning & development program – Antler Academy
- Employee Resource Groups
- Milwaukee Bucks and NBA League Discounts
- Company Paid Parking and Phone Allowance
Description
The 2X NBA champions, the Milwaukee Bucks, are seeking upcoming, or recent college graduates to join our Inside Sales Class!
We are searching for driven, positive, passionate, and highly energetic recent, or upcoming college graduates, to join our historical and evolving brand. With a proven track record of industry success among our current ticket sales and service leadership team, the role of the Sales Associate will benefit from an in-depth, 12-month, training and professional development program with promotional opportunities into a full-time sales position.
The ideal candidate will be a recent college graduate looking to break into an entry-level sports sales role. The candidate should have a strong interest in the revenue generating side of the business with a desire to grow into a permanent sales position. This role will report directly to the Director, Ticket Sales and is a 12-month sales program generating revenue across all platforms (basketball memberships, basketball + event memberships) for the Milwaukee Bucks and Fiserv Forum organization.
Responsibilities
- Meet or exceed 100 outbound sales calls per day through assigned leads and campaigns, subject to change
- Conduct in-arena appointments, virtual appointments, and tours of Fiserv Forum to assist in closing new business and developing new relationships
- Set and complete 8-10 face to face appointments with new prospects per month
- Responsible for selling a full menu of ticket products for the Milwaukee Bucks, including, but not limited to full and partial season ticket packages, group tickets, and hospitality packages
- Additional opportunities to sell premium and group packages for concert/events at Fiserv Forum
- Meet or exceed weekly and monthly sales goals and hustle metrics
- Maintain organized and detailed records of all-season ticket customers and prospects within our CRM system
- Game night and weekend duties as assigned (visit clients, works sales table, etc.)
- Ability to work non-traditional work hours including weekends, after hours on weekdays, and all Holidays when needed and scheduled
- Assist with select-a-seat events and other sales prospecting events
- Assist with customer service efforts
- Attend and actively participate in weekly and monthly training and role-playing development with the Director of Ticket Sales and entire sales and service team
- Provide excellent customer service and positively reflect the Milwaukee Bucks and Fiserv Forum brand
- Perform all other duties assigned by Management
Qualifications
- Bachelor’s degree, or equivalent, from an accredited college or university in Business, Sports Management, Marketing, Communications or related field(s)
- Ability & willingness to work in a non-traditional work environment with dynamic hours: nights, holidays, weekends, all basketball games + Fiserv Forum Events/Concerts
- Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization
- Excellent communication and presentation skills, both written and oral
- Extremely coachable and eager to learn every day
- Highly motivated individual with a strong desire to build a career in the sports sales business
- Ability to maintain confidentiality, listens to others, and willingness to try new ideas
- Presents self in professional manner always representing the Milwaukee Bucks organization
All offers for employment with the Milwaukee Bucks are contingent upon the candidate having successfully completed a criminal background check. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state, and Federal laws.
The Milwaukee Bucks is an Affirmative Action and Equal Opportunity Employer, Ethnic Minority/Women/Disabled/Veteran/Gender Identity/Sexual Orientation.
We provide our employees with a robust employee benefits plan that focuses on the mental and physical wellness of our team. We strive to offer a flexible work environment that allows our team members to be productive in both their work and home lives.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Skills Required
- Bachelor's degree or equivalent from an accredited college or university in Business, Sports Management, Marketing, Communications, or a related field
- Ability and willingness to work nights, weekends, holidays, basketball games, and Fiserv Forum events or concerts
- Excellent relationship-building and interpersonal skills
- Excellent written, oral communication, and presentation skills
- Highly coachable and eager to learn
- Strong motivation to build a career in sports sales
- Ability to maintain confidentiality, listen to others, and try new ideas
- Professional demeanor representing the Milwaukee Bucks organization
What We Do
A new ownership group headed by entrepreneurs Wesley Edens, Jamie Dinan, Jimmy Haslam, and an impressive assemblage of Milwaukee community leaders infuses the team and city with a new vitality driven by the promise of a next-generation team that remains true to the spirit of the “Brew City.” In addition to an exciting roster of talented players, the organization is in the final stages of a new arena to serve as the home for the next era of Bucks basketball. The state-of-the-art facility will become an important part of the revitalization of downtown Milwaukee and become integral to the community’s economic future. This new beginning for the Milwaukee Bucks is preceded by a lengthy history of success in the NBA, highlighted by the franchise’s NBA Championship in 1971 and 2021. In just the team’s third season of action, the Bucks earned the distinction of owning the quickest rise from expansion team to champion in any of the four major North American professional leagues. The Bucks also count two conference championships, 13 division titles, and 27 postseason appearances among the team’s many accomplishments. Additionally, numerous Bucks players, coaches, and contributors are included as members of the Naismith Memorial Basketball Hall of Fame.
