Role: Sales Associate
Location: Reading (The Oracle)
Contract: Part Time Temp until December
Salary: £15.00 per hour
About Yankee Candle:
At Yankee Candle®, we stand out as a distinguished name in the world of home fragrances, offering an impressive selection of over 600 products to elevate any environment. Since our humble beginnings in 1969, we have grown into one of the most beloved brands globally, renowned for our innovative approach to home fragrance and our exquisite candle designs. Our commitment to quality ensures that each scent enhances your home and creates a memorable ambience.
This is an exciting opportunity to join a globally recognised household name at a point of growth, bringing Yankee Candle® to life through brilliant people, memorable customer experiences and a fast-paced, energetic store environment.
The Sales Assistant Role:
You'll be at the heart of the store experience - welcoming customers, bringing our products and fragrances to life and helping create the kind of visit people remember.
Be a proud ambassador for Yankee Candle®, representing a brand known for quality, heritage, growth and opportunity
Go beyond transactional service to create genuine connections, memorable moments and lasting impressions for every customer
Build brilliant product knowledge and use storytelling to bring fragrances and products to life in a natural, engaging way
Listen to customers, understand what they are looking for and make thoughtful recommendations that feel personal rather than scripted
Contribute to a positive store culture by embracing your teammates, helping others and recognising that great retail is a team effort
Thrive on the buzz of fast-paced retail, bringing energy, urgency and positivity when the store gets busy
Take pride in the details, from welcoming customers through the door to making sure they leave with a reason to come back
Bring personality, enthusiasm and a genuine desire to make every shift count
What's in it for the Sales Assistant?
The chance to represent one of the world's most recognisable home fragrance brands
A fun, energetic store environment where no two days feel quite the same
The opportunity to become genuinely knowledgeable about products customers already know and love
A supportive team culture where personality and contribution matter
The chance to build valuable retail, service and product expertise
Opportunity to grow and develop as the retail business expands
The role would suit someone who is:
Selective about the brands you represent and excited by quality, heritage, growth and opportunity
Passionate about service and naturally motivated by making customers feel welcome and understood
Curious about products and excited by the idea of bringing them to life through storytelling
A genuine team player who contributes to a positive culture and embraces the people around them
Energised by busy, fast-paced retail environments
Confident, warm and comfortable starting conversations with different customers
Reliable, flexible and willing to get involved wherever the store needs you
Someone who takes pride in standards and notices the small things
Positive, enthusiastic and ready to have fun while delivering a brilliant customer experience
Part brand ambassador. Part storyteller. Part brilliant teammate.
INDYAN
Skills Required
- Passion for customer service and making customers feel welcome
- Ability to build product knowledge and explain products through storytelling
- Strong communication skills and confidence starting conversations with customers
- Team-oriented attitude and willingness to support colleagues
- Reliability and flexibility to help wherever the store needs support
- Ability to work effectively in a busy, fast-paced retail environment
- Attention to detail and pride in maintaining high standards
- Positive, enthusiastic personality
What We Do
Agile Retail provides bespoke, low-capital-expenditure physical store solutions and outsourced retail operations for brands and retailers. They specialize in helping global brands enter new markets, launch experimentation stores, and develop new retail ventures. By combining property, staffing, and logistics services, they enable businesses to test concepts and scale physical retail experiences with reduced risk and faster time to market.
