Sales Associate

Posted Yesterday
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Madison, WI, USA
In-Office
17-20 Hourly
Entry level
eCommerce • Fashion • Kids + Family • Retail
The Role
Serves as the face of a retail ear-piercing studio by greeting clients, educating shoppers about services and jewelry, supporting piercing experiences, restocking supplies, maintaining cleanliness and sterility, conducting inventory counts, investigating discrepancies, and managing store technology systems. The role also contributes to efficient studio operations and a celebratory customer experience. This is a part-time position requiring weekend and flexible schedule availability.
Summary Generated by Built In
About our Sales Associates
 
As a Sales Associate, you will be the face of Rowan for ear piercing clients and jewelry shoppers who visit our retail location at Hilldale in Madison, WI. You are friendly, organized, and sales-minded, and our clients remember you for the way you made them feel safe and celebrated during their ear-piercing experience.
 
In addition to your client-facing strengths, you are a highly accountable and resourceful person, and the Rowan team trusts you to manage the day-to-day operations of the piercing studio.
 
This is a part-time role.
**Must be available WEEKENDS!!**

What you'll be doing as a Retail Store Associate:

  • Greet ear-piercing clients and shoppers
  • Offer and provide education about Rowan piercing services and jewelry
  • Support needs of ear piercing clients and shoppers
  • Improve store efficiency and processes to ensure seamless client experience
  • Restock jewelry and ear piercing materials
  • Maintain cleanliness and sterility of the studio
  • Perform bi-weekly inventory counts and investigate discrepancies
  • Manage technology and software systems
  • Embody Rowan's culture and values, and work to always create a celebratory atmosphere in the piercing studio

Experience we're looking for:

  • Retail experience or sales experience
  • Experience with jewelry, ear piercing, or a service or hospitality business a plus
  • Ability to work independently, ownership-minded
  • Positive and high-energy, resourceful with an entrepreneurial spirit
  • Passionate about earrings and ear piercing
  • Interest in working at an early-stage, high-growth company
  • Willing to work a flexible schedule

Part-Time Benefits & Perks

  • Compensation: $17 - 20 per hour + commission!
  • 401k and Roth IRA Plans 
  • Employee discounts on our amazing products!

Skills Required

  • Retail or sales experience
  • Availability to work weekends
  • Willingness to work a flexible schedule
  • Ability to work independently and take ownership
  • Positive, high-energy, resourceful, entrepreneurial approach
  • Experience with jewelry, ear piercing, service, or hospitality businesses
  • Passion for earrings and ear piercing
  • Interest in working at an early-stage, high-growth company
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The Company
HQ: Houston, TX
1,000 Employees
Year Founded: 2017

What We Do

Rowan is an ear piercing and hypoallergenic jewelry brand with more than 100 studios across the United States. Mom-founded and women-led, Rowan was created to set a higher standard for ear piercing by centering safety, medical expertise, and thoughtful care. All piercings are performed by licensed nurses and backed by a medical advisory board, following the Rowan Clinical Piercing Standard® - a proprietary protocol designed to ensure the safest, most precise piercing experience for all ages. Rowan’s hypoallergenic jewelry is designed or curated in-house with careful attention to materials, comfort, and long-term wear. At Rowan, every piercing is a milestone, and every milestone can be celebrated with a piercing.

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