SALES ASSOCIATE

Posted 9 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
13-13 Hourly
Entry level
Beauty • Events • Fashion • Retail
The Role
Provide excellent customer service by greeting guests, assisting in fitting rooms, maintaining sales floor and coat check, restocking merchandise, operating registers/iPads, and supporting VIP/day setups. Monitor for theft, balance cash drawers, keep equipment and areas clean, and help customers find sizes/styles.
Summary Generated by Built In
Job Description

SALES ASSOCIATES RESPONSIBILITIES

Sale Associates are the face of companies as well as the frontline of operations

Proficient power to spearhead businesses into higher levels of sales and teamwork

Genuine patience and multi-tasking energies that create imperturbable atmospheres

Presence: Consistency!

  • Dress code is to be elevated on VIP days
  • Be available to assist and hold a warm conversation with customers at its most convenience It will let them know they are being catered to at all times; especially in fitting rooms
  • Eyes open! Observance is a must! This will aid in preventing shoplifters from successfully stealing. If for any reason you notice a suspicious act, please bring it to management’s attention - immediately

Floor Maintenance: Ready, Set, Go!

  • Before opening in the morning, get to know the merchandise on the floor
  • For easier mastery, familiarize yourself with pricing for items. Lists are always set up for help
  • Keeping floors clear of clothing, shoes, hangers, trash, shopping bags, etc.
  • Dispose any lost coat check tickets away and return lost items to management
  • Restocking clothes and replenishing other accessories when needed
  • Checking shoe sizes for correct pair per foot

Fitting Rooms: Clean & Collect!

  • Escorting customers to spotless specific rooms as well as hanging clothing for them on racks
  • Assisting guests who need different sizes
  • Clearing items women/men no longer have interest in purchasing to aid in faster turnover
  • Organizing and rehanging any go backs on designated racks
  • Placing time limits when needed and maintaining the maximum of people that are in the fitting rooms at a time

COAT CHECK RESPONSIBILITIES REQUIRE:

  • Making sure all jackets and large bags are checked in
  • Guests are handed a coat check ticket. They are allowed to keep wallets and cellphones
  • Offering shopping bags before they enter the store
  • Verifying tickets with personal belongings when guests are retrieving items
  • Maintaining a clean and organized coat check area at all times
  • Guests are not allowed to re-enter sales floor with shopping bags or personal belongings
  • In case of lost coat check tickets, verify items in bags with them to identify the rightful owner
  • Offering umbrella bags when necessary

CASHIER RESPONSIBILITIES REQUIRE:

Setup/VIP Days

  • Stock shopping and garbage bags before opening and as needed throughout the day
  • Overseeing all items are scanning at correct discounts before opening
  • Making sure iPads are charged and syncing throughout the day to maintain updated pricing as well as CLU information. Inform management of any errors
  • Setting up each station with proper flyers, staplers, CLU sheets (when appointed) and email sign up sheets (IPad set up at coat check) at Cash Registers
  • Balancing the drawers with management when needed
  • Filling out the designated cash logs at the start and end of shifts
  • You are to be the only associate by your station until the end of your shift (unless your break is being covered)
  • Keeping the registers organized and clear of all merchandise (above and below counter)
  • Making sure floors are cleared from debris and hooks are emptied from go backs
  • Regularly clean IPads,credit card machines and computers with proper products

Customer Service: Be Great!

  • Offering shopping bags when necessary
  • Helping customers find specific styles, sizes, or color of merchandise
  • Placing larger items behind register when necessary (bedding, assisting pregnant women or guests in wheelchairs, etc).
  • Inviting guests to future sales and acknowledging other store locations

Job Type: Part-time

Salary: $13.00 /hour

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • Provide friendly, consistent customer service and engage customers in warm conversations
  • Follow elevated dress code on VIP days
  • Monitor store floor for suspicious activity and report to management immediately
  • Maintain clean, organized sales floor and fitting rooms; restock merchandise and manage go-backs
  • Perform coat check duties: check jackets/bags, issue and verify tickets, keep area organized
  • Operate cashier registers and iPads, ensure correct discounts, charge devices, and balance drawers
  • Complete cash logs at shift start and end and keep register areas clear of merchandise
  • Assist customers with sizing, special needs (pregnant guests, wheelchair assistance), and invite to future sales
  • Use proper cleaning products to maintain iPads, card machines, and store equipment
  • Be available for part-time shifts and adhere to station coverage and break policies
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The Company
213 Employees
Year Founded: 1982

What We Do

260 Sample Sale is a New York-based, family-owned and operated retail company that specializes in exclusive sample sale events featuring discounted luxury brands. They host weekly events in New York City, Los Angeles, Miami, and online, offering top brands in apparel, accessories, and beauty.

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