Sales Associate

Posted 6 Days Ago
Be an Early Applicant
Lynnwood, WA, USA
In-Office
15-19 Hourly
Entry level
eCommerce • Fashion • Kids + Family • Retail
The Role
Greet and assist ear-piercing clients and jewelry shoppers, educate customers on services and products, maintain studio cleanliness and sterility, restock inventory, perform bi-weekly counts, manage studio technology/software, improve store processes, and create a celebratory client experience while supporting day-to-day piercing studio operations.
Summary Generated by Built In
About our Sales Associates
 
As a Sales Associate, you will be the face of Rowan for ear piercing clients and jewelry shoppers who visit our retail location in Pittsburgh, PA. You are friendly, organized, and sales-minded, and our clients remember you for the way you made them feel safe and celebrated during their ear-piercing experience.
 
In addition to your client-facing strengths, you are a highly accountable and resourceful person, and the Rowan team trusts you to manage the day-to-day operations of the piercing studio.
 
This is a part-time role.
**Must be available WEEKENDS!!**

What you'll be doing as a Retail Store Associate:

  • Greet ear-piercing clients and shoppers
  • Offer and provide education about Rowan piercing services and jewelry
  • Support needs of ear piercing clients and shoppers
  • Improve store efficiency and processes to ensure seamless client experience
  • Restock jewelry and ear piercing materials
  • Maintain cleanliness and sterility of the studio
  • Perform bi-weekly inventory counts and investigate discrepancies
  • Manage technology and software systems
  • Embody Rowan's culture and values, and work to always create a celebratory atmosphere in the piercing studio

Experience we're looking for:

  • Retail experience or sales experience
  • Experience with jewelry, ear piercing, or a service or hospitality business a plus
  • Ability to work independently, ownership-minded
  • Positive and high-energy, resourceful with an entrepreneurial spirit
  • Passionate about earrings and ear piercing
  • Interest in working at an early-stage, high-growth company
  • Willing to work a flexible schedule

Part-Time Benefits & Perks

  • Compensation: $15-19 per hour + commission!
  • 401k and Roth IRA Plans 
  • Employee discounts on our amazing products!

Skills Required

  • Availability to work weekends
  • Retail experience or sales experience
  • Ability to work independently and ownership-minded
  • Willingness to work a flexible schedule
  • Experience with jewelry, ear piercing, or service/hospitality business
  • Positive, high-energy, resourceful, entrepreneurial spirit
  • Passion for earrings and ear piercing
  • Ability to manage technology and software systems
  • Interest in working at an early-stage, high-growth company
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The Company
HQ: Houston, TX
1,000 Employees
Year Founded: 2017

What We Do

Rowan is an ear piercing and hypoallergenic jewelry brand with more than 100 studios across the United States. Mom-founded and women-led, Rowan was created to set a higher standard for ear piercing by centering safety, medical expertise, and thoughtful care. All piercings are performed by licensed nurses and backed by a medical advisory board, following the Rowan Clinical Piercing Standard® - a proprietary protocol designed to ensure the safest, most precise piercing experience for all ages. Rowan’s hypoallergenic jewelry is designed or curated in-house with careful attention to materials, comfort, and long-term wear. At Rowan, every piercing is a milestone, and every milestone can be celebrated with a piercing.

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