Automotive Sales Associate
Sales Associates at Headquarter Hyundai are essential members of our team, known for their strong work ethic, track record of successful sales, and unwavering commitment to delivering exceptional customer service.
Job Benefits:
We offer a supportive, professional work environment with top-tier training opportunities. We are committed to nurturing our employees' growth through training and promoting from within. Our dedicated team members enjoy a comprehensive benefits package, including:
- Dynamic Team Atmosphere
- Comprehensive Medical, Dental, and Vision Insurance
- Generous Paid Vacation after 1 year of employment
- 401(K) Plan with Matching Contribution
Responsibilities (including but not limited to):
- Engage in comprehensive, factory-supported training on product lines and internal sales procedures to stay informed and effective.
- Follow the full sales process, from initial greeting to vehicle delivery and post-sale follow-up, ensuring a seamless and positive customer experience.
- Deliver clear, honest, and transparent information in response to customer questions and concerns.
- Efficiently manage quotes, respond to emails and voicemails, handle administrative duties, and accurately process sales documentation.
- Build strong customer relationships and consistently aim to exceed District Customer Satisfaction Score (DCSS) targets.
- Conduct timely follow-ups with prospective and existing customers to nurture leads, support their buying journey, and close sales.
Requirements:
- Previous experience in automotive, inside, outside, retail, or telemarketing sales is preferred.
- Must have an outgoing personality with a strong ability to build and maintain trustworthy customer relationships.
- Proficiency in basic math, common computer applications, and internet usage is highly valued.
- Strong verbal and written communication skills are essential, along with solid negotiation and presentation abilities.
- A valid driver’s license and a clean driving record are required.
- Adherence to the company’s professional dress code is expected at all times.
- Must be flexible with scheduling, including availability for evenings, weekends, and holidays as needed.
Additional Posting Information:
This posting may be closed on or before the listed closing date upon filling the vacant position(s).
This job description is not intended to cover all duties. Responsibilities may change at any time with or without notice.
We are an Equal Opportunity Employer and a Drug & Tobacco-Free Workplace. All applicants must be able to demonstrate the ability to pass pre-employment testing to include background checks, MVR, and drug screen.
Skills Required
- Previous experience in automotive, inside, outside, retail, or telemarketing sales
- Outgoing personality and ability to build and maintain trustworthy customer relationships
- Proficiency in basic math, common computer applications, and internet usage
- Strong verbal and written communication skills
- Solid negotiation and presentation abilities
- Valid driver's license and a clean driving record
- Adherence to company's professional dress code
- Flexible scheduling including availability for evenings, weekends, and holidays
- Ability to pass pre-employment testing including background checks, MVR, and drug screen
What We Do
Headquarter Automotive is a Florida-based, award-winning automotive group owned and operated for more than 32 years by Jeronimo M. Esteve. They manage a family of dealerships representing major brands including Toyota, Honda, Hyundai, and Mazda. Recognized as the largest Hispanic-owned dealership in the U.S., they are dedicated to delivering high-caliber customer service and transforming struggling dealerships into profitable, award-winning businesses.
