Oxford Industries

Sales Associate

Posted 3 Days Ago

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Durham, NC, USA

In-Office

Entry level

Consumer Web • Logistics

The Role

Provide exceptional customer service and represent the Lilly Pulitzer brand. Assist daily sales, build customer relationships, meet KPIs, maintain store appearance and inventory, and work flexible store hours including nights and weekends.

Summary Generated by Built In

Lilly Pulitzer

Job Type:

Regular

Brand Strategy
Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out.
Our Brand vision statement is: “Create Your Sunshine, A Resort State of Mind”.
Our Brand Equities are: Casual Glamour, Sunny & Spirited, and Charmingly Disarming.

Job Description

The Sales Associate has the responsibility of assisting with the daily sales of the Lilly Pulitzer retail store. The Sales Associate should provide an exceptional customer experience and embrace the brand positioning, uphold the Company Core Values and Core Leadership Qualities. The following specific responsibilities supplement the overall duties:

Understand the overall concept of Lilly Pulitzer, including the lifestyle, the customer, the merchandise and the heritage.
Represent the Lilly’s Resort Chic lifestyle
Build and cultivate effective relationships with the customer
Demonstrate the Lilly Pulitzer Selling Culture
Create an exceptional in store experience consistent with company culture
Commit to deliver an optimistic, high energy, team oriented and sunny store atmosphere
Build high quality of sales to support KPI’s
Exhibit and share strong product knowledge with the customer and peers
Maintain high standards of the store appearance
Provide ideas to grow and improve the business
Maintain the integrity of the inventory

Qualifications

Genuine optimistic approach to customer service

Passion for the Lilly Pulitzer brand positioning

Ability to work store schedule as needed including nights and weekends

Miscellaneous

This position is classified as hourly; it is non-exempt and is eligible for overtime. Given the seasonality of the business, this position may require flexible, additional working hours during peak periods. Adhere to the Company Retail Holiday time off policy. This position is reviewed annually

Lilly Pulitzer is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here.

Lilly Pulitzer participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.

If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact the Lilly Pulitzer Talent Development Department at 610-878-5550.

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