- Sells and delivers a minimum of 10 units per month.
- Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
- Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
- Explains fully product performance, application, and benefits to prospects.
- Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
- Utilizes dealership sales control and follow-up system.
- Exhibits high level of commitment to customer satisfaction.
- Attends product and sales training courses as requested by sales manager.
- Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
- Ensures that the sales manager has an opportunity to meet each customer.
- Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.).
- Writes complete sales orders and process paperwork in accordance with established dealership policies.
- Prepares sold vehicles for customer delivery prior to customer arrival.
- Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.
- Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
- Follows up on all post delivery items, tag/title work, "we-owes", and special requests to be sure that all customer expectations are met.
- Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
- Maintains a prospect development system.
- Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
- Attends sales meetings.
- Maintains professional appearance.
Skills Required
- Minimum of 10 units sold per month
- Ability to assist customers in selecting vehicles
- Attending training courses as requested
- Maintaining an owner follow-up system for repeat business
What We Do
Whether you are looking for a new or used car, a visit to Olathe Dodge Chrysler Jeep Ram dealership in Olathe, KS, is ideal. The most professional sales representatives of the sector are ready and willing to assist you in the purchase of any of our vehicles. We are proud of our customer service and we hope you join our family in Olathe, Kansas soon enough. In case you are looking for a new or pre-owned Chrysler, Dodge, Jeep, Ram vehicle, or just a specific auto part, Olathe Dodge Chrysler Jeep Ram is the place to be. We offer financing and vehicle service, so you only need to do the hardest part – choosing among the best vehicles in Kansas. As we work with a range of lending organizations in the area and nationwide we are confident we can offer you some of the best interest rates around. If you’ve had problems getting credit in the past we’ll do our utmost to get you into your new vehicle at a monthly installment plan you can easily afford.
