At Elements Massage Newton, we value our team members and understand work-life balance iskey. Our philosophy is to communicate effectively, encourage collaboration and providethe proper resources for everyone to excel. If you’re looking for a retail sales / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!
Retail Sales Associates enjoy the following perks:
- Pay starting at $16 per hour depending on experience
- Bonuses based on monthly conversion numbers
- Medical insurance
- A complimentary monthly massage or skincare service at the studio
- Our team members will earn commission for wellness plan sales and have opportunities to earn additional bonuses.
Here's what we are looking for:
- Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
- The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
- The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:
- Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
- Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
- Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
- Driven to create the best work environment for the employees and the best experiences for the client.
- Availability to work some evenings and a weekend shift
Skills Required
- Ability to follow the established sales process and sell the monthly wellness program
- Strong communication and listening skills with new, existing, and prospective clients
- Ability to provide excellent customer service and handle client criticism professionally
- Familiarity with modern office tools and computer systems for scheduling and payments
- Availability to work some evenings and a weekend shift
- Prior retail sales experience, preferably selling memberships or services in person
- Customer service experience in a spa-like or similar environment
- Catering experience demonstrating attention, hospitality, and execution
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What We Do
WellBiz Brands, Inc., the preeminent beauty and wellness platform. The WellBiz Brands portfolio features category leaders including Drybar®, Amazing Lash Studio®, Radiant Waxing™, Elements Massage®, and Fitness Together®. With nearly 900 locations, WellBiz Brands is uniquely qualified to serve the growing needs of the health and beauty conscious consumer through recurring revenue experience-based brands. Backed by a management team with nearly a century of combined leadership experience, WellBiz Brands is the future of customer-centric, membership-based brands. The company has received national recognition on lists such as the Inc. 5000 Fastest Growing Companies, Entrepreneur’s Franchise 500 and Franchise Times Fast & Serious, among others.
