Sales Associate - CocoNene Kahala Mall

Posted 7 Days Ago
Be an Early Applicant
Honolulu, HI, USA
In-Office
18-21 Hourly
Entry level
Logistics • Retail • Design • Manufacturing
The Role
Welcomes guests, provides authentic product knowledge, represents Hawaiʻi-made products and local artists, assists with personalized gifts, operates the register, handles cash, restocks merchandise, maintains an inviting store, and supports sales goals and team operations. The role requires strong communication, reliability, willingness to learn, and availability for nights, weekends, and most holidays.
Summary Generated by Built In

About The Art Source, Inc.

Aloha!


We are a local family business that has operated in Hawai‘i since 1986 and proudly employs over 160 team members. The Art Source, Inc. is the parent company of Pictures Plus, Plus Interiors, and CocoNene — three sister brands committed to local manufacturing, local artistry, and products made right here on O‘ahu.


Our factory in Kapolei creates artwork, furniture, décor, and personalized gifts for our stores across O‘ahu, Maui, and the Big Island. We measure our success by our average hourly wage and the opportunities we create for local people.
Learn more: www.theartsourceinc.com


About CocoNene

CocoNene celebrates Hawai‘i through locally made décor, gifts, and personalized products that help visitors and locals bring home a piece of the islands. To get a feel for our brand, here’s a short 4-minute video: https://youtu.be/1yIhTuckqkE
And our website: www.coconene.com


About the role

We are hiring a Sales Associate for our CocoNene location at Kahala Mall.

 

This is not typical retail. Our team blends hospitality, product knowledge, and focused guest service while having fun. We’re here to guide guests to meaningful, locally made products and to help share the work of Hawai‘i artists in a warm, efficient, and professional way. You’ll connect with guests genuinely while staying on task. If you take pride in representing Made in Hawai‘i products and enjoy helping guests find something special, you’ll thrive here.

 

Pay: $18–$21+ per hour (base + bonus)
Benefits: Paid time off (for full-time only), Medical, 401k, and employee discount across all sister brands

What you'll do

  • Welcome guests with warmth and aloha
  • Share product knowledge authentically (not scripted)
  • Represent our local artists and Hawai‘i-made process
  • Help guests personalize gifts and find meaningful items
  • Maintain a clean, inviting store environment
  • Operate the register, handle cash, opening/closing duties, and restock products
  • Contribute to team sales goals through great service
  • Support your team and uphold a positive, collaborative culture
  • Taking on other tasks that help our team and guests

This is a role for someone who enjoys engaging with people, not just ringing transactions.

Qualifications

Must-have:

  • Warm, friendly, and reliable, with genuine pride in providing great service
  • Someone who loves Hawai‘i and understands the importance of supporting locally made products
  • Strong communication skills and a positive, solution-oriented attitude
  • Willingness to learn our products, processes, and local artist stories
  • Consistently looks for ways to improve, work smarter, and support the team
  • Growth-minded and motivated by hitting goals and improving performance
  • Ability to work nights, weekends, and most holidays
  • High school graduate or equivalent

Nice-to-have:

  • Customer service experience
  • Cash handling or POS experience
  • Conversational Japanese (helpful but not required)
  • Experience in a hospitality or guest-facing environment

Why Join Us?

  • You’ll be part of a local team that works together, uplifts each other, and takes pride in what we do
  • You directly impact guest memories during their time in Hawai‘i
  • Your work supports Hawai‘i artists, creatives, and diverse local jobs
  • You’ll build skills in service, communication, storytelling, teamwork, and retail operations
  • There are real opportunities for growth — many of our leaders started in this role

Skills Required

  • Warm, friendly, reliable, and committed to providing excellent service
  • Genuine pride in supporting Hawaiʻi-made products and local artists
  • Strong communication skills and a positive, solution-oriented attitude
  • Willingness to learn products, processes, and local artist stories
  • Consistent initiative to improve, work efficiently, and support the team
  • Growth-minded and motivated by achieving goals and improving performance
  • Ability to work nights, weekends, and most holidays
  • High school diploma or equivalent
  • Customer service experience
  • Cash handling or point-of-sale experience
  • Conversational Japanese
  • Hospitality or guest-facing experience
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The Company
160 Employees
Year Founded: 1986

What We Do

The Art Source, Inc. is a Hawaiʻi-based family business and parent company of Pictures Plus, Plus Interiors, and CocoNene. It designs, manufactures, and retails customized home products, including framing, cabinetry, closets, doors, décor, gifts, and specialty items. Serving residents, visitors, and commercial customers, the company combines local manufacturing, retail, installation, and logistics to deliver island-focused products and interior solutions across Hawaiʻi.

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