The Role
The Sales Associate will provide excellent customer service, maintain product knowledge, and ensure safety and security in the store environment. The role involves assisting customers, creating a positive shopping experience, and working closely with the Store Manager. This temporary position requires a minimum of two years in retail with a focus on luxury brands.
Summary Generated by Built In
ABOUT THE BRAND
At Karl Lagerfeld, we are driven by Karl’s mantra: “Embrace the present and invent the future.”
Always contemporary and forward-looking, the House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder, Karl Lagerfeld.
We are the only fashion house that carries Karl’s name on its door and we strive to live up to this responsibility in everything we do, every day, with the utmost joy and passion.
Our headquarters in Paris and in Amsterdam are home to a highly diverse and driven team of KARL family members that hail from over 35 countries. Together, we aim to create meaningful stories and product concepts that connect to Karl’s world and iconic attributes.
Women’s & Men's ready-to-wear, bags, small leather goods, swimwear and underwear are managed directly from our Amsterdam headquarters, while other categories, including footwear, fragrances, eyewear and more, are developed with best-in-class licensing partners.
We connect with our consumers on multiple levels, ensuring that our online and offline approach goes hand in hand. We thrive to maximize consumer engagement via more than 200 KL stores worldwide, our premium wholesale partners, and our strong digital footprint, spearheaded by our karllagerfeld.com flagship store, which reaches 96 countries. Our digital channels currently represent more than 30% of our overall full-price business.
We are a dynamic, fast-growing and inclusive company built on professionalism and strong values. At KARL LAGERFELD we’re committed to working toward the highest standards of sustainability and integrity across all areas of our business. In 2019, KARL LAGERFELD joined as a founding member of the Fashion Pact, a global sustainability initiative seeking to transform the fashion industry through objectives in three areas: climate, biodiversity and ocean protection.
The Position
For our new Pop-Up store in Raadhuisstraat, Amsterdam, we are recruiting for a full-time Sales Associate.
The Sales Associate provides excellent and friendly service by assessing the needs of the customer and providing assistance. Associates in this position know how to greet, qualify, recommend, and close every customer. Sales Associates cooperate with their Store Manager and other associates to meet customers' needs. Each associate has the responsibility of providing a safe working and shopping environment.
Kindly note that this is a Temporary role from 30th July to 30th September 2026.
Kindly note that this is a Temporary role from 30th July to 30th September 2026.
Customer satisfaction
- This involves providing an outstanding service that will create a positive experience for the customer and generate loyalty with a happy working environment.
- Consistently show a genuine desire to help customers.
- Provides extra information and will go the extra mile to satisfy the customer.
Product knowledge
- This involves an outstanding knowledge of the product, reflecting on the quality of the service provided.
- Excellent knowledge of the trends and fabrics (composition, terminology, garment care, styles, etc.)
Maintains safety, security and integrity
- This involves that all procedures are being followed and that safety is being maintained.
- Ensure that aisles are safe
- Make sure the stockroom is safe
- Follow all procedures for loss prevention
- Treat all associates and customers with respect
- Available to work on the weekends
Profile:
- Minimum of 2 years of progressive retail experience in a luxury/contemporary brand.
- Communicate honestly, openly, and constructively.
- Contribute to an inclusive culture of diverse styles and talents, working toward a clear purpose.
- Demonstrate flexibility and innovation in recognizing and reacting to the changing business environment.
- You enjoy working with international clients.
- Proficient level in English.
JOIN #TEAMKARL
The collective vision of KARL LAGERFELD is to be the most connected global designer brand, inspiring consumers through luxury collections and immersing them in the World of KARL. If you are interested in joining #TEAMKARL, we invite you to submit your application today.
At #TEAMKARL, everyone has the freedom to give their opinion, grow in their career and be part of a genuinely caring and inclusive team. We welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us.
IMPORTANT NOTICE REGARDING JOB POSTINGS
Please be advised that all legitimate job opportunities at KARL LAGERFELD are published exclusively on our official careers page and on selected partner platforms that redirect directly to our career site.
We strongly recommend applicants to only apply through our verified channels and remain vigilant against unofficial job offers.
KARL LAGERFELD will never request any form of payment during the recruitment process.
If you come across suspicious job postings or receive unexpected communication about a position, please contact us immediately at [email protected]
Skills Required
- Minimum of 2 years of progressive retail experience in a luxury/contemporary brand.
- Proficient level in English.
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The Company
What We Do
The KARL LAGERFELD house balances Parisian heritage and contemporary innovation, celebrating the iconic vision and design aesthetic of its founder, Karl Lagerfeld. Its portfolio includes ready-to-wear, bags, accessories, watches, eyewear, footwear, perfumes, candles, and fashion jewelry.
