Sales Assistant

Posted Yesterday
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Pleasant Hill, CA, USA
In-Office
20-23 Hourly
Entry level
Hospitality
The Role
Supports senior living community sales by generating and qualifying leads, maintaining prospect databases, conducting tours, nurturing relationships, and assisting with occupancy and revenue goals. Handles sales administration, customer data entry, collateral inventory, and service issue resolution. Also supports safety protocols and emergency plans while fostering positive relationships with residents, families, and team members.
Summary Generated by Built In

About Us

At Carlton, we are dedicated to enriching the lives of older adults by offering personalized care and fostering a warm and supportive environment. We know it takes a special group of individuals to help our residents live their lives to the fullest, surrounded by love, kindness, and care. We believe happy employees ensure happy residents. With attractive benefits, hands-on training, and opportunities for career advancement, we take great pride in recruiting people who embrace and embody our unique “culture of caring.”

Join our exceptional team at Carlton Senior Living as our Sales Assistant!

Why work with us:

  • Annual Raises
  • Anniversary Bonus
  • Immediate Pay
  • Fitness/Education Reimbursement
  • Complimentary employee meals
  • Holiday pay
  • Sick/Vacation Time
  • Medical, Dental, Vision… and more!

What we are hiring for:

Schedule: Sunday through Thursday

Starting Pay Range: $20 to $23 Per Hour

What You’ll Do:

  • Collaborate closely with the Executive Director and Sales Director to support and exceed community occupancy and revenue goals.
  • Manage and maintain a database of prospective customers, generating and qualifying leads through multiple channels, including calls, emails, and events.
  • Conduct informative and engaging tours for prospective residents, clearly communicating the community’s philosophy and service benefits.
  • Build and nurture strong customer relationships to enhance satisfaction, retention, and referral opportunities.
  • Handle sales-related administrative tasks such as managing collateral inventory, entering customer data, and resolving delivery or service issues efficiently.
  • Support safety protocols, emergency plans, and elopement prevention practices.
  • Foster a warm, collaborative atmosphere with residents, families, and team members.

Qualifications:

  • Must be at least eighteen (18) years or older, per Title 22 requirements
  • Strong verbal and written communication skills with the ability to interact effectively with residents, families, and team members.
  • Proficient in basic computer applications such as Microsoft Office, email, and scheduling systems

Skills Required

  • At least 18 years old, per Title 22 requirements
  • Strong verbal and written communication skills
  • Ability to interact effectively with residents, families, and team members
  • Proficiency with basic computer applications, including Microsoft Office, email, and scheduling systems
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The Company
HQ: Concord, CA
450 Employees
Year Founded: 1985

What We Do

Carlton Senior Living is a family-founded provider of senior living communities in Northern California, serving older adults and their families. Its communities offer independent apartments, assisted living, and health and memory care, with tailored services, diverse activities, and compassionate staff. The company emphasizes helping residents live full, meaningful lives through person-centered support and a caring environment, with options designed for changing needs and levels of independence.

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