Sales Assistant

Are you organized, proactive, and energized by working with people? Do you thrive in a fast-paced environment? If so, we invite you to consider joining our team as a Sales Assistant.

The Sales Assistant will work alongside our sales team to support customer relationships, coordinate projects, manage key business processes, and help ensure orders move smoothly from start to finish. You'll play an important role in our company's success by serving as a trusted resource for customers, brokers, distributors, freight partners, and internal teams.

This position is ideal for someone who enjoys balancing administrative work with customer interaction and wants an opportunity to make a meaningful impact in a growing organization.

This position does not offer remote work, this position is onsite 5 days a week M-F at our location just outside of Monroe, WI.

Job Duties

• Support the day-to-day operations of the Sales and Marketing Department.
• Onboard new customers and maintain customer information within company systems.
• Assist with customer account setup, new item launches, pricing updates, and account maintenance.
• Process credit applications and create customer records.
• Maintain accurate customer data and files.
• Communicate with customers, brokers, distributors, and internal departments to support account management activities.
• Collaborate with production and operations teams to ensure accurate order fulfillment and product availability.
• Assist with order entry, order changes, confirmations, and customer communications.
• Coordinate freight shipments and customer deliveries.
• Build and maintain relationships with transportation and logistics partners.
• Review freight invoices and transportation-related charges.
• Support trade show planning, registrations, and event logistics.
• Coordinate customer demonstrations and product sampling programs.
• Manage product information across industry and customer data platforms.
• Maintain customer portals and website store locator information.
• Prepare export documentation for international shipments.
• Help maintain sales calendars, customer visit schedules, and team activities.
• Take on special projects and other duties that support the success of the department.

What We're Looking For

We're seeking someone who is highly organized, detail-oriented, and enjoys working in a fast-paced environment where priorities can shift quickly.

Qualifications

• Associate degree preferred or equivalent combination of education and experience.
• Strong proficiency with Microsoft Office, including Excel, Word, Outlook, and PowerPoint.
• Excellent organizational, prioritization, and multitasking skills.
• Strong attention to detail and commitment to accuracy.
• Outstanding verbal and written communication skills.
• Strong customer service and relationship-building abilities.
• Problem-solving mindset with the ability to work independently and as part of a team.
• Ability to follow through and drive tasks to completion.
• Positive attitude, flexibility, and willingness to learn.

Why Join Us?

• Become an integral part of a collaborative and supportive team.
• Gain exposure to sales, marketing, customer service, logistics, and business operations.
• Enjoy a role with variety, responsibility, and opportunities for growth.
• Build relationships with customers and business partners across the industry.
• Have a direct impact on customer satisfaction and company success.

Physical Requirements

This position primarily involves desk-based work with regular use of computers and communication tools. Occasional standing, walking, lifting (up to 30 pounds), bending, and stair climbing may be required.

If you're a motivated professional who enjoys organization, customer support, and being the person that keeps things moving, we'd love to hear from you. Apply today and grow your career with us!

Our Benefits:

Klondike Cheese proudly offers competitive wages and benefits, including the following to our full-time employees:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Company-Paid Life Insurance
• Company-Paid Short-term Disability Insurance
• Company-Paid Long-term Disability Insurance
• 401(k) Retirement Plan with Company Match and Annual Profit Sharing

How to Apply:

Please go to the company website, www.klondikecheese.com to complete an application online, click on the Careers tab to navigate to open positions.   If you are unable to complete an application online, paper applications may be picked up in our Main Office at W7839 State Road 81, Monroe, WI 53566, anytime Monday through Friday, 7:30am-4:30 pm (excluding holidays).

Additional Information:

The information in this job posting/description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Peripheral tasks, only incidentally related to each position, have been excluded.  Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts.  The company maintains its status as an at-will employer. 

Klondike Cheese Co. is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Klondike Cheese Co. is a drug-free workplace.  Drug testing is a condition of hire, and employment by the company is contingent upon receipt of satisfactory results of a drug test.  Employees, volunteers, vendors and guests of the company are prohibited from the use, sale, dispensing, distribution, possession, manufacture, or being under the influence of drugs that are illegal under any federal, state or local law, including marijuana, prescription drugs without a valid prescription, inhalants, or narcotic substances, on the company’s premises.

E-Verify is used to confirm the identity and employment eligibility of all new hires.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Klondike Cheese Co. complies with federal and state disability laws. Reasonable accommodations are provided for qualified applicants and employees with disabilities, unless doing so would cause an undue hardship. If you need a reasonable accommodation to participate in the application or interview process, please contact Human Resources at 608-325-3021.