The Role
Provides customer-facing sales support in a retail store by greeting customers, directing them to products, maintaining merchandising standards, following opening and closing procedures, receiving deliveries, checking inventory and expiry dates, and assisting with point-of-sale cash handling. Requires weekend and extended-hours availability, health and wellness interest, communication skills, basic computer literacy, and retail experience.
Summary Generated by Built In
Customer
Experience
- Be
professional.
- Greet, smile,
and acknowledge customers.
- Know
layout of store to direct customers to products
Store
Disciplines & Productivity
- Opening &
closing procedures are followed.
- To
ensure all merchandising principles are always in place
and that every item is ticketed.
Minimize risk
through process compliance:
- Ensure accurate
receiving and checking of all store deliveries as per
store manual.
- Ensure accurate
stock counts & checking of product expiry
dates.
- Cash
handling - assist at point of sale and with cash ups.
Requirements
- Grade 12
- Minimum 1 year retail experience
- A genuine interest in health and wellness - brand ambassadors
- Basic computer literacy
- Excellent written and verbal communication skills
- Ability and willingness to work weekends and extended retail hours.
- Competency Assessment Achieved
Benefits
- Remuneration
based on a ‘cost to company’ model and
performance incentives.
- All
permanent team members are required to join the company’s
provident fund and risk benefit.
- Medical aid
options are available.
- Additional Annual
leave days.
- Birthday leave
- Team
member discounts on in-store and online purchases
- Ongoing learning
and development through our in-house Wellness
Training Academy and supplier training.
- Opportunities to
be involved in CSI initiatives, events, and
experiences (environmental and social)
Skills Required
- Grade 12
- Minimum 1 year of retail experience
- Genuine interest in health and wellness
- Basic computer literacy
- Excellent written and verbal communication skills
- Ability and willingness to work weekends and extended retail hours
- Competency Assessment Achieved
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The Company
What We Do
Wellness Warehouse is a South African natural-health retailer with more than 50 stores and an online shop. It curates supplements, health and fitness products, free-from foods, clean beauty essentials, family and baby care items, and eco-friendly home goods. The company aims to support customers’ holistic wellness journeys through carefully selected products, ingredient standards, conscious consumerism, and knowledgeable in-store and online guidance.
