If you’re detail‑oriented, proactive, and enjoy working closely with multiple teams, this is a fantastic opportunity to grow your experience within a market‑leading organisation.
As a Sales Support Associate, you will be at the heart of our sales function—supporting client engagement, managing key sales processes, and helping ensure the smooth delivery of meetings, events, and reporting.
You will act as a vital link between Sales Executives, internal teams, and clients, making this role ideal for someone who thrives in a dynamic, people‑focused environment.
Client & Sales Support
- Assist Sales Executives with day‑to‑day support, analysis, and client follow‑up to help maximise external engagement.
- Respond to medium‑complexity enquiries from prospective and existing clients.
- Support both the Wholesale and Advisory sales teams.
Data & Reporting
- Maintain and audit client and prospect databases.
- Gather and analyse sales metrics to support business insights and decision‑making.
- Conduct research on financial markets, products, and services.
Coordination & Collaboration
- Coordinate sales meetings, events, and related logistics.
- Work cross‑functionally with internal stakeholders to ensure efficient sales processes.
- Participate in special projects and contribute to continuous improvement initiatives.
Business Impact
- Improve sales and client relationship outcomes by offering insightful recommendations and highlighting strengths and weaknesses of proposed solutions.
- Support regulatory and internal standards by ensuring accurate, consistent data and documentation.
What We’re Looking For
Essential:
- Undergraduate degree or equivalent combination of training and experience.
- Strong organisational, communication, and analytical skills.
- Ability to collaborate effectively in a fast‑paced, team‑oriented environment.
Preferred:
- Proven experience in a sales support, client service, or operations role.
- Experience working with CRM systems or client databases.
- Comfort analysing data and producing meaningful insights.
- Be part of a knowledgeable, supportive, and high‑performing sales team.
- Work in a hybrid model that supports flexibility and balance.
- Gain exposure to senior stakeholders, client relationship management, and sales strategy.
- Build valuable experience that opens doors to future opportunities across the business.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Top Skills
What We Do
We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests.
Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind.
Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets.
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