The Role
As a Sales and Operations Associate, you'll provide personalized client experiences, manage store operations, support inventory, and maintain visual standards in a retail environment.
Summary Generated by Built In
Eberjey is seeking a highly motivated and energetic Full-Time Sales and Operations Associate to join our dynamic retail team. We are looking for a positive brand representative who is passionate about creating memorable shopping experiences, building genuine customer relationships, and supporting overall store performance.
As a key member of the team, this individual will act as both a client-facing stylist and an operational partner. On the sales floor, you will serve as a trusted brand ambassador - deeply knowledgeable and driving a thoughtful service-driven approach. Behind the scenes, you will ensure seamless store operations through efficient stock management, organization, and merchandising support.
The ideal candidate brings prior retail experience, a strong attention to detail, and a proactive mindset. They are equally comfortable engaging with clients and executing operational tasks, consistently maintaining a polished, organized, and welcoming store environment.
As a key member of the team, this individual will act as both a client-facing stylist and an operational partner. On the sales floor, you will serve as a trusted brand ambassador - deeply knowledgeable and driving a thoughtful service-driven approach. Behind the scenes, you will ensure seamless store operations through efficient stock management, organization, and merchandising support.
The ideal candidate brings prior retail experience, a strong attention to detail, and a proactive mindset. They are equally comfortable engaging with clients and executing operational tasks, consistently maintaining a polished, organized, and welcoming store environment.
What You'll Do
- Deliver a personalized, elevated client experience through thoughtful styling, product knowledge, and genuine relationship building.
- Build and maintain a loyal client base while representing the brand within the local community.
- Support seamless store operations though effective inventory management, stock organization, and fulfillment of transfers and shipments.
- Maintain exceptional visual and operational standards, ensuring the boutique is consistently polished, organized, and client ready.
- Assist with daily store functions, partnering with leadership to support overall performance and brand initiatives.
- Act as a brand ambassador, fostering a positive, inclusive team environemnt and upholding the brand's values and aesthetic at all times.
What You'll Need
- Prior retail experience preferred, with a strong foundation in client service, sales, and relationship building.
- Passion for client experience, fashion, and community engagement, with a proactive and adaptable approach.
- Polished communication skills and a professional team-oriented mindset.
- Comfortable with retail technology, including POS systems (KWI a plus!), Microsoft Office, and ability to use iPad/laptop.
- Flexible schedule - ability to work weekends, holidays, and be on call as needed.
- Ability to perform physical aspects of the role, including standing for extended periods of time and lifting up to 30 lbs.
Eberjey Extras
- An inviting, energetic environment that embodies our female-founded, entrepreneurial mentality
- Seasoned industry leadership committed to your professional development in the fashion retail industry
- Competitive pay, generous employee discount, clothing allowance and special perks
About
For over 28 years, Eberjey has created a space where you can feel truly yourself. A state of mind where the outside world fades and your inner voice reigns. This is the essence of living an authentic life. And it's more important than ever. When the brand was founded in 1996, the lingerie market was dominated by designs that focused more on capturing the male gaze than on the women wearing them. Eberjey introduced comfortable styles women could feel confident in, and soon after created the iconic Gisele PJ’s that launched the brand to the next level.With a fast-growing DTC business, five retail locations, and wholesale partners worldwide, we believe in bringing comfort and joy home to as many people as we can. Join us on our journey as we continue to create styles and spaces that encourage softness, ease, confidence, and total authenticity. Eberjey is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Skills Required
- Prior retail experience
- Strong foundation in client service and sales
- Polished communication skills
- Comfortable with retail technology
- Ability to work weekends and holidays
- Ability to lift up to 30 lbs
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The Company
What We Do
Eberjey focuses on the production and sale of undergarments and loungewear in the fashion industry, offering products like pajamas, robes, loungewear, and lingerie designed for comfort and confidence, creating a space where one can feel truly oneself.
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