Sales and Account Manager
5+ years experience
Full-time
Work-from-home
Who are we?
Touch Support is a multinational BPO (Business Process Outsourcing) firm headquartered in the United States with a global presence spanning continents.
We pride ourselves on delivering unparalleled service quality, leveraging cutting-edge technology, and harnessing the expertise of our talented workforce. With over 400 dedicated professionals and a proven track record of excellence, we specialize in providing top-tier outsourcing solutions in finance and IT. As we embark on the next phase of our journey, we are actively seeking a Sales and Account Manager to join our team.
Our position is entirely work-from-home, and we have extensive experience and success onboarding new team members online.
For that reason, we are accepting applications from anywhere in North Macedonia!
Responsibilities:
- Identifying and developing new business opportunities
- Building and maintaining strong relationships with key clients
- Expanding the profile and reach of the company and its brands
- Researching and identifying new markets
- Developing and implementing the business development strategy for assigned businesses (Finance and IT)
- Leading cross-functional collaboration to align with business goals
- Staying up-to-date with industry developments, competitor activities, emerging trends, and potential business opportunities
Skills:
- Excellent communication skills to effectively convey ideas and messages to internal teams and clients
- Excellent organizational, time management, and collaborative skills that allow you to meet deadlines and multi-task in a fast-paced environment
- Results-driven mindset with a focus on achieving measurable outcomes and driving business growth
- Research and analytical skills
- Proven ability to work independently as well as in a sales team environment
- Big-picture thinking
- Adept at navigating negotiations and closing deals to mutual satisfaction
Requirements:
- 5+ years of experience in service selling
- Excellent written and verbal communication skills in the English language (C1 Level)
- Extensive experience with MS Office and Google Suite products
What we offer:
- Flexible working hours
- Work-from-home
- Competitive salary
- Company equipment
- A young and friendly international team! Even though we work from home, our team is firmly connected at any given moment to ensure everyone feels a part of the team
What's next?
If you meet the criteria and are ready to make the next step in your career, then submit your application. Please submit your CV in English. Applications submitted in any other language will not be considered.
What We Do
Touch Support has spent almost 20 years removing and preventing headaches for our clients and giving them peace of mind.
As an IT as a Service (ITaaS) provider, we help organizations improve the management and performance of both their critical IT infrastructure and people resources. Touch Support’s personalized, customer-centric support and service offerings result in a pleasant user experience, time after time. Services offered range from colocation and data center services to complex, mission critical infrastructure deployments.
We also provide organizations with reliable and expert IT outsourced helpdesk support solutions. Our outsourced customer support is provided 24/7 and is fully branded under your company’s name. We specialize in providing superior outsourced customer support in the following areas:
Outsourced Web Hosting Support
Outsourced SaaS Support
Outsourced eCommerce Support
Most recently, Touch Support created SNF Back Office, found at SNFBackOffice.com, which is a platform for healthcare companies, with a specific focus on Skilled Nursing Facilities, to get help with back office services and expenses. From Finance, Recruiting and IT, to our unique value focused 365 Savings Program and Cost Saving Assessments, we understand the needs of SNFs and healthcare companies today. Go to SNFBackOffice.com to learn more about our services
