Sales Administrator
Boise, ID
Description
AERO Specialties is a world leader in manufacturing and distributing high-quality ground support equipment (GSE). We opened our doors in 1987 as a small, local manufacturer and have grown tremendously with offices in the Boise, ID, USA area and multiple international sales as service locations. We remain dedicated to the company's mission of providing the best GSE and customer service possible. We are seeking new team members who share our core values and vision: building a team of people dedicated to our purpose who strive for excellence in performance!
The AERO Commercial Sales Administrator is responsible for ensuring commercial sales are processed in an accurate and timely manner. This individual is responsible for overseeing all aspects of the sales cycle including creating sales opportunities, resolving customer issues during the sales process, and post quote closing.
What are we looking for?
Someone with the following Core Competencies
- The ability to work hard to complete multiple challenging tasks/projects within agreed time frames and with the appropriate level of critical thinking and quality. To manage daily, monthly and annual goals with clear, proactive communication and follow-up across all teams, both internal and external.
- To drive to improve the business and its processes by seeking efficiency in all activities.
- A commitment to be your best self - everyday; to taking responsibility for your actions; to taking a positive approach towards your coworkers, our challenges and our failures; to pushing yourself and your coworkers for results.
We strive for success but sometimes we miss. When we do, we expect everyone to pull together, to get back up and to push forward again - together.
And someone who can:
- Enter orders into LN, monitor the status of POs and ensure completion and accuracy of all orders; Track all data on required spreadsheets to ensure effective communication at all times.
- Communicate on a weekly basis with customers to ensure they are kept updated on the status of open orders; Ensure accuracy of fulfillment dates; Communicate with internal departments to gather necessary information; Update stakeholders on delivery dates throughout the production cycle.
- Ensure customer profiles are accurate and complete; Manage all vendor forms.
- Assist in the organization, planning, and preparation for trade shows, exhibitions, customer visits, and other marketing opportunities.
- Create sales reports weekly and as needed to ensure effective communication to management regarding sales, order fulfillment, and quotes; Develop quoting and tracking tools as needed for the sales team.
- Track print and web advertising commitments to ensure organization, record retention, and proper costing of advertising efforts.
- Assist with identifying potential market opportunities; complete bid research as needed.
Requirements
What qualifies someone for this position?
- 5 – 7 years previous administrative experience
- 1 – 2 years of previous customer service experience
- Excellent computer skills; including Microsoft Office Suite, file management tools, and database systems
- Excellent research, data mining, and planning skills
- Excellent communication and problem-solving skills
What do you get in return?
- Competitive pay DOE!
- We pay 100% of your (the employee’s) health insurance premium at time of eligibility (after 60 days at 1st of the month)!
- Health Reimbursement Account (HRA)!
- Flexible Spending Account (FSA)!
- Employer match for 401k with eligibility to participate after only 90 days!
- Options for short-term and long-term disability insurance!
- Flexible work schedules!
- Paid vacations and personal time; the longer you’re with us, the more you’ll accrue!
- Paid holidays!
- Potential for profit sharing!
Skills Required
- 5–7 years of previous administrative experience
- 1–2 years of previous customer service experience
- Excellent computer skills, including Microsoft Office Suite, file management tools, and database systems
- Excellent research, data mining, and planning skills
- Excellent communication and problem-solving skills
What We Do
TLD has been specializing for over 70 years in the design, manufacturing, sales, and after-sales services of aircraft Ground Support Equipment (GSE). Part of the ALVEST Group, TLD is committed to helping Aviation become Leaner and Greener. As the global GSE leader, TLD boasts a global workforce of 2,200 employees including 230 R&D engineers, thriving on a foundation of strong values and ethics. Our team is passionate about groundbreaking innovation, shaping the future of the GSE industry. TLD provides a complete range of solutions to lead the green transition and meet the challenges of ramp electrification and automation. From cargo loaders to aircraft pushback tractors, through ground power units, air conditioning units and passenger stairs, TLD covers the entire GSE spectrum. On any given year, TLD products get typically commissioned throughout 150+ countries. TLD’s field service team is distributed across our global network of 45 local offices. The company operates 10 factories located in North America, Europe, India and China, each specializing in various types of equipment and supported by dedicated engineering resources. TLD is ISO 14001 and 9001 certified. The TLD teams are fully committed to a bold ESG roadmap. Today, over 50% of TLD GSE production is electric GSE. TLD also leads the way to introduce autonomous GSE and ADAS technologies into airports. Over the past two years, TLD has sold GSE to 1,300 customers, including airlines, ground handlers, airports, cargo companies, air forces, and aerospace OEMs.
