About this role
Client Solutions is a core part of the Preqin Global Sales team and serves as the primary front-line contact for our clients. As the “go to” team for all inquiries about the Preqin platform, Client Solutions plays a vital role in ensuring clients get the most value from their relationship with us. The team is well established, deeply knowledgeable across all use cases and aspects of the platform and acts as both the eyes and ears of the firm – capturing client feedback, spotting opportunities, and helping drive our customer-first strategy forward.
Job overview
A detail-oriented and proactive Sales Contract Administrator to support our dynamic sales team. This role involves administration of client orders, resolving queries between Sales and Finance, and ensuring exceptional stakeholder experiences.
If you are resourceful, detail-oriented, thrive in a fast-paced environment and are passionate about supporting business growth, we want to hear from you!
What you’ll be doing:
Sales Support and Coordination:
- Process quotes and orders, with accuracy and timeliness.
- Monitor order statuses to ensure timely closure and provide regular updates to sales.
- Collaborate with Sales, Credit Control, Revenue Operations and Billing to streamline processes and resolve issues.
- Conduct quality control checks to ensure a smooth and efficient transition of orders from Sales to Billing.
- Track contract timelines to ensure timely renewals or follow-ups.
- Continuously assess contract workflows and identify opportunities for process optimization
- Execute standard operating procedures (SOPs) for sales order and contract management to drive compliance and consistency.
Stakeholder Relationship Management
- Act as the key point of contact for routine internal inquiries.
- Maintain and update account records using Salesforce and other system requirements.
- Assist in resolving concerns in a timely manner and escalate issues only when necessary.
Data Management, Administration and Reporting
- Maintain accurate sales data from point of sales to invoice received
- Identify trends or inefficiencies in operations and propose process improvements.
What you’ll bring to us:
- 1+ years in sales support, administrative roles preferably in the technology or finance industry.
- Experience or knowledge of Billing processes.
- Technical Skills: Proficiency in CRM systems, Microsoft Office Suite (Word, Excel, PowerPoint) and ERP finance systems (knowledge in Salesforce and NetSuite is a plus).
- Exceptional organizational Skills: Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
- Communication Skills: Strong verbal and written communication skills, with a customer-focused mindset.
- Education: Bachelor’s degree in business administration, communications, or equivalent experience is preferred.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.
BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email [email protected]. All requests are treated in line with our privacy policy.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.Top Skills
What We Do
BlackRock is a global asset manager. We help investors build better financial futures. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals. Our founding mission was to establish a firm that thinks differently about managing investment risks to best serve our clients, and this is still at our core today.
We challenge businesses to reach higher standards. We use technology to think beyond what’s possible. We provide investment solutions for every need. We aim to simplify a complex world. We help chart paths towards financial health. We are BlackRock, and we are invested in your financial well-being.
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Why Work With Us
Without our people, technology is irrelevant. When we combine the power of people with the power of technology, we amplify our ability to create better outcomes for our employees, clients, shareholders and society alike.
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