Since 2014, we have been transforming holiday home rentals into an exceptional experience, combining the world’s most beautiful properties with unrivalled service.
Whether in legendary or unexpected destinations, we find the perfect home for each of our travellers. Every stay is carefully planned, crafted and fully personalised to offer a truly bespoke experience.
We build lasting relationships of trust with our clients and are redefining the standards of luxury holiday rentals to create memories that last long after the holiday is over ✨
Our teams are the key to our success. They design and create each trip as a unique project. Our local teams travel the world to select the most remarkable homes and ensure unrivalled hospitality and service at each destination.
Job Description✨ Key responsibilities :
1. Payments & Deal Management
Verify payments and assign them to the correct deals/follow up with the resort team for owner related payments.
Follow up with clients and manage their payments.
Track B2C and B2B2C deals
Manage Security Deposit releases
Manage and track owner pay-outs
2. KPI Monitoring & Reporting
Monitor and analyze the team’s KPIs, and update dashboards.
Update daily performance and activity figures.
Create various reports to improve the team’s conversion rate.
Create/update CRM reports according to the team’s needs.
Support the team for each “Regco” meeting for every destination and analyze KPIs for each.
3. Team & Administrative Support
Support the Bramble team (organizing their figures, managing their shared inbox).
Support the Front Desk team
Support for B2B2C inquiries from travel partners
Prepare materials for weekly meetings, sales meetings.
Update customer information and Cardex.
Qualifications
Strong rigor, organization, and attention to detail are essential.
Strong interest in the luxury, travel, and hospitality sectors.
Good written and verbal communication skills in English, French is a plus.
Autonomous, proactive, and able to work effectively as part of a team.
Proficient in office tools (Excel, Word).
Positive and flexible mindset, with a willingness to learn in a dynamic environment.
All our positions are open, on an equal skills basis, to employees with specific needs or accommodations related to a disability.
Additional Information🫰 Perks :
🍽️ Meal vouchers.
💻 Company Mac computer.
🎂 One day off for your birthday.
🏡 Up to 2 days of remote work per week.
🎊 Year-round events (Christmas Party, Summer Party, etc.).
Skills Required
- Strong rigor, organization, and attention to detail
- Strong interest in luxury, travel, and hospitality sectors
- Good written and verbal communication skills in English
- French language skills
- Autonomous, proactive, and able to work effectively as part of a team
- Proficiency in office tools, including Excel and Word
- Positive and flexible mindset with willingness to learn
What We Do
Founded in 2014, Le Collectionist is a leading luxury travel brand specializing in tailor-made experiences. The company offers a curated selection of exquisite holiday rentals, including villas and chalets, across over 50 iconic destinations globally. By combining local expertise with bespoke concierge services, Le Collectionist creates unique and shared memories for high-net-worth groups and families through remarkable homes and hotel-like services.
