WHY WE NEED YOU?
Our growth is driving us to strengthen our Sales Operations & Administration team to support an increasing volume of complex client transactions and lead structural automation projects. You will manage end-to-end billing workflows, contract administration, and revenue reconciliation to secure cash flows and drive operational excellence alongside our Sales, Support, and Finance teams.
YOUR FUTURE TEAM
We work in a collaborative and international environment where the diversity of Scalers, combined with a spirit of sharing, helps bring new projects to life every day, advancing our ambitions together.
You will join a team of 4 people, taking ownership of core revenue operations (billing, cash collection, contract management, customer administration) while actively contributing to process optimization, tool implementation, and automation initiatives. You will act as a trusted business partner to Sales, Support, TAM, Billing, and B2B clients.
YOUR DAILY ROUTINE
Revenue & Cash Management: Oversee bank transfers, payment matching, and bank reconciliations to ensure ledger accuracy.
Billing Operations: Manage end-to-end customer invoicing, credit notes, commercial adjustments, and contract compliance.
Cross-functional Coordination: Act as the point of contact for administrative and billing resolutions via Jira, internal systems, and direct stakeholder collaboration.
Portal & Compliance Management: Supervise invoice submissions and validation workflows on institutional and client payment platforms.
Data Integrity: Maintain client accounts, Purchase Orders, and billing setups across internal CRM and ERP consoles.
Client Relationship: Provide dedicated, high-touch operational follow-up for B2B clients.
Continuous Improvement: Identify bottlenecks, document standard operating procedures, and drive automation initiatives to scale team workflows.
ABOUT YOU
HARDSKILLS:
Proven track record in Sales Administration, Billing Operations, Order-to-Cash, or a related operational role in a fast-paced B2B environment.
Strong expertise in Purchase Order lifecycles, contract validation, and public/enterprise billing portals.
Solid understanding of billing workflows and transactional accounting (reconciliation, balance follow-up).
High proficiency in internal management consoles, ticketing tools (Jira), and spreadsheets.
SOFTSKILLS:
Autonomous and proactive, with a problem-solving mindset.
Strong ability to interface effectively with clients and cross-functional teams.
High rigor, analytical precision, and attention to detail.
Excellent written and verbal communication in French and English, adapted to both technical teams and corporate decision-makers.
Ability to prioritize and manage high workloads within a fast-scaling tech environment.
WHAT YOU WILL FIND AT SCALEWAY ++++
Offices: Our offices are spacious, dynamic workspaces with bold design, conveniently located near public transport. Most of our offices feature outdoor spaces (terraces) and bike parking facilities.
Dining: Our chef provides a healthy meal service at the headquarters, and breakfast is available across all our sites year-round. Scalers working from regional sites enjoy a Swile card for lunches.
Well-being commitments: Whether it’s access to a gym, daycare places, or discounted services for caring services, Scaleway is committed to supporting Scalers in maintaining a balanced life.
International environment: With dozens of nationalities, Scaleway offers a stimulating environment where English is as widely spoken as French.
Career & Mobility: Our managers value internal mobility, and opportunities to transition to other entities within the Iliad Group are accessible to all Scalers.
🚀Why join the Scaleway adventure ?
✔ A rich and diverse product offering: Scaleway offers over 100 public cloud products in IaaS, PaaS, and AI.
✔ A cutting-edge technical environment: Scaleway provides modern infrastructures, including high-performance bare metal servers, to tackle exciting technical challenges.
✔ Commitment to responsible cloud: Scaleway is dedicated to a more responsible cloud, with data centers powered solely by renewable energy since 2017, minimizing our ecological footprint and holding top-level certification.
🔜 THE NEXT STEPS …
Discovery call with a Talent Acquisition Manager (30min)
Manager interview to assess your technical skills and approach to the role (1h)
Visit of our offices and meeting with your future colleagues
Skills Required
- Strong experience in sales administration, billing, or a similar administrative role
- Knowledge of purchase orders and order management
- Familiarity with customer invoicing or payment platforms such as Chorus
- Basic accounting knowledge, including reconciliation and balance follow-up
- Comfort using Office tools and internal client consoles
- Strong written and verbal communication skills
- Ability to collaborate with multiple stakeholders
- Excellent organization and attention to detail
- Ability to manage stress in a fast-paced, multi-channel environment
- High-quality written communication for client-facing exchanges
- Successful completion of a mandatory background check
What We Do
Welcome to Scaleway: Europe's empowering cloud provider We are the preferred cloud solution, empowering developers and businesses to seamlessly build, deploy, and scale applications across diverse infrastructures. Our global presence spans Paris, Amsterdam, and Warsaw, serving a thriving community of over 25,000 businesses, including pioneering European startups. Why Choose Us? Our comprehensive cloud ecosystem is distinguished by multi-AZ redundancy, delivering a robust foundation for uninterrupted operations. What sets us apart is not just our state-of-the-art data centers, powered entirely by renewable energy, but also our commitment to providing a smooth developer experience. Scaleway is the choice for those seeking native tools to navigate and manage multi-cloud architectures effortlessly. What We Offer: We offer fully managed solutions for bare metal, containerization, and serverless architectures. We believe in empowering our customers with choices: the choice to determine the location of their data, the choice to select the architecture that best suits their business needs, and the choice to scale responsibly. Our Advantages: Multi-AZ Redundancy: Ensure business continuity with our robust multi-AZ redundancy. Smooth Developer Experience: Streamline your development process with a user-friendly environment. Renewable Energy Data Centers: Contribute to a sustainable future by hosting your applications in data centers powered solely by renewable energy. Native Tools for Multi-Cloud: Seamlessly manage and optimize your multi-cloud architectures with our native tools. Choose us, Choose Innovation: We're not just a cloud provider; we are your partner in innovation. Choose us for the freedom to decide where your data resides, the flexibility to tailor your architecture to your business, and the responsibility to scale in an environmentally conscious manner.
