The Sales Admin will support the Sales Team in managing daily operational tasks and ensuring smooth coordination with customers, particularly those with frequent transactions with Fusion. This role will be responsible for preparing shipping and financial documentation, assisting in onboarding new customers, processing orders, and providing general administrative support to maintain strong customer relationships.
What We Can Do For You
- Provide training to give you the knowledge to thrive in a fast-paced environment.
- Offer support through a collaborative, and open environment with proven professionals with decades of expertise.
- Enable growth through direct and focused mentorship.
What You Can Do For Us
- Documentation and Shipping Support:
- Prepare shipping labels and related export documentation, including customs declarations and traceability lists (SN Lists).
- Create and upload Advance Shipping Notices (ASN) and serial numbers as required.
- Financial Reconciliation:
- Perform regular financial reconciliation with customers, including documentation review and confirmation.
- New Customer Onboarding:
- Coordinate Know Your Customer (KYC) documentation and assist innew account setup.
- Collect, verify, and file materials neededto create customer profiles and codes.
- Order Processing and Post-Order Follow-Up:
- Process orders, release shipments, prepare and manage associated
- Monitor accounts receivable and follow up on outstanding payments.
- Prepare necessary documentsto support payment processing.
- Provide quotations to selected customers and support account management when needed.
- Administrative Support:
- Compile, review, and manage documents that require signatures and stamps.
- Support clear and timely communication between internal teams and external partners.
Who We’re Looking For
- Business level English and Japanese.
- Prior experience in sales support, order management, or related administrative roles is a plus, but we also welcome high-potential candidates who are eager to learn and grow.
- Proficient with standard business tools (especially Excel).
- Able to multitask and take on new roles as and when assigned.
- Able to work independently and have initiative, good interpersonal communication skills.
- Having high attention to details and good in communication with different divisions
- Work cooperatively with others to achieve targets and objectives.
Benefits
- A vibrant company culture with engaging events and team activities that encourage connection and strengthen team spirit.
- State of the Art Open Concept Working Environment.
- Collaborative and Motivated Team.
- Attire: Smart Casual.
- Walking distance from the subway station.
Skills Required
- Business-level English proficiency
- Business-level Japanese proficiency
- Proficiency with standard business tools, especially Excel
- Ability to multitask and take on new responsibilities
- Ability to work independently and demonstrate initiative
- Good interpersonal communication skills
- High attention to detail
- Ability to communicate effectively with different divisions
- Ability to work cooperatively to achieve targets and objectives
- Prior experience in sales support, order management, or related administrative roles
What We Do
At Fusion Worldwide, we have spent more than 20 years sourcing electronics components for our customers. We use our supplier network to help resolve supply chain imbalances and keep your business on track. Whether solving for fluctuating pricing or lengthy lead times, Fusion is here to help you and your business pivot and react to changes quickly.
