About Herbal Goodness
Herbal Goodness is a natural wellness company with operations across the US and Nigeria. We create products that help people live healthier lives, and we are building a team that is energetic, curious, and committed to doing excellent work.
About the Role
We are looking for a driven, enthusiastic Sales & Admin Associate to join our team in Lagos. This role suits an outgoing, ambitious professional who pairs strong organizational skills with creative social media flair and a technical edge. You will keep our administrative workflows running smoothly while supporting sales activity and helping our brand show up well online.
What You Will Do
Sales Support
- Respond to customer and prospect inquiries promptly and professionally.
- Support order processing, follow-ups, and customer communication.
- Identify and follow up on sales opportunities with new and existing customers.
- Maintain accurate sales records and report on activity and results.
Administration
- Manage day-to-day administrative workflows, including documentation, filing, and scheduling.
- Keep records, trackers, and shared files accurate and up to date.
- Coordinate with internal teams to make sure tasks and requests are completed on time.
- Prepare simple reports, summaries, and correspondence as needed.
Social Media and Digital Engagement
- Create and support engaging social media content that reflects the Herbal Goodness brand.
- Help monitor and respond to comments, messages, and online engagement.
- Share ideas for campaigns, content, and ways to grow our digital presence.
What You Bring
- A positive, energetic, and naturally outgoing personality.
- Strong interpersonal and communication skills, both written and verbal.
- A diligent work ethic and the ability to manage administrative workflows alongside sales responsibilities.
- A creative eye for social media content and digital engagement.
- Strong organizational skills and attention to detail.
- Comfort with technology: proficiency with Google Workspace or Microsoft Office, and the ability to learn new software quickly.
Nice to Have
- Prior experience in sales, customer service, or administration.
- Experience creating content with tools such as Canva or similar design apps.
- Familiarity with e-commerce platforms or CRM tools.
- Interest in health, wellness, or natural products.
Compensation and Benefits
- ₦150,000 to ₦200,000 gross monthly, depending on experience.
- Pension contribution in line with Nigerian statutory requirements.
- Health insurance.
Location
Lagos, Nigeria
Skills Required
- Positive, energetic, and naturally outgoing personality
- Strong interpersonal and written and verbal communication skills
- Ability to manage administrative workflows alongside sales responsibilities
- Creative eye for social media content and digital engagement
- Strong organizational skills and attention to detail
- Proficiency with Google Workspace or Microsoft Office
- Ability to learn new software quickly
- Prior experience in sales, customer service, or administration
- Experience creating content with Canva or similar design applications
- Familiarity with e-commerce platforms or CRM tools
- Interest in health, wellness, or natural products
What We Do
Herbal Goodness is a premium plant-based apothecary and manufacturer of organic, non-GMO superfoods and herbal products designed to support healthy living and well-being. Their product line includes supplements, extracts, teas, smoothies, and keto blends. As a woman- and minority-owned business, they prioritize quality and sustainability, donating 10% of their profits to support the education of underprivileged girls across Africa.
