Position Overview
As an Account Representative, you will play a crucial role in driving revenue growth by identifying, qualifying, and nurturing new business opportunities. You will collaborate closely with the Director of Business Development, fellow Business Development Specialists, outside sales professionals, warehouse managers, and customer service representatives, to help strengthen our customer base and expand our market presence.
Key Responsibilities
Prospecting and Lead Generation
- Identify potential customers through outbound calls, market research, and lead generation tools
- Qualify leads and assess transportation and warehouse needs
Customer Engagement
- Build and maintain strong relationships with prospects
- Hold 8 in-person or virtual introductory meetings per week, sourced through prospecting, lead handoffs, or marketing campaigns
- Conduct solution-based sales presentations and demos
- Promptly respond to customer inquiries
Sales Development & Handoff
- Collaborate with Business Development Specialists to move opportunities through the funnel
- Engage with the Director of Business Development weekly to pursue and advance leads
Sales Reporting & CRM Management
- Maintain accurate activity and interaction records in Salesforce
- Submit a minimum of 2 qualified opportunities per week
- Provide weekly reports detailing meetings, activity, and lead status
Performance Metrics
To ensure success in this role, the following benchmarks are expected:
- 2 qualified leads weekly from self-sourced prospecting
- 8 total meetings per week (virtual or in-person)
- 2 submitted opportunities weekly
- Consistent and accurate CRM usage
What We Do
Founded in 1927, Hermann Services, Inc. is a 4th-generation, family-owned and operated 3PL provider delivering comprehensive transportation and warehousing solutions across the Eastern and Southwest US. As an asset-based 3PL, we maintain an integrated nationwide logistics network backed by state-of-the-art technology, including a smart, energy-efficient, ELD-equipped fleet built to handle any load: from same-day local deliveries to long-haul truckload services. Our supply chain capabilities run just as deep on the warehousing side. With over 2 million square feet of space, we specialize in AIB Superior-rated food-grade storage alongside Hazmat handling, serving a diverse range of food, industrial, and consumer products. We also offer cross-docking, transloading, and container drayage to keep your goods moving efficiently from start to finish. One partner. Total coverage. 2023 and 2024 - NJ Best Places to Work recipient 2023 and 2024 - NJBIZ Family Owned Business of the Year 2024 - Houston Business Journal Best Family-Owned Business recipient
