Strategic Account Manager – Cloud and AI

Reposted 15 Hours Ago
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San Jose, CA, USA
In-Office
129K-185K Annually
Expert/Leader
3D Printing • Marketing Tech • Design
The Role
Manage assigned accounts as primary customer contact, develop and execute sales strategies, drive design-wins and new business, negotiate contracts, collaborate with FAEs and product teams, maintain executive-to-working-level relationships, manage complex sales cycles, CRM/funnel forecasting, and travel as needed.
Summary Generated by Built In

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

About Lumentum

Lumentum is a global leader in photonic technologies that power AI infrastructure, cloud data centers, telecommunications, industrial manufacturing, and sensing applications. As AI drives unprecedented demand for bandwidth, speed, and energy efficiency, our optical networking solutions enable the world's largest cloud providers to build the next generation of AI and cloud infrastructure.

With nearly 50 years of innovation, Lumentum delivers industry-leading lasers, optical components, and photonic solutions that connect people, businesses, and AI systems at massive scale. Headquartered in San Jose, California, we operate globally through world-class research, manufacturing, and customer support organizations.

This role provides the opportunity to lead strategic engagements with the world's largest hyperscale cloud providers and help shape the future of AI networking and optical connectivity.

Position Overview

As a Strategic Account Manager – Cloud and AI, you will be responsible for developing and growing strategic relationships with leading hyperscale cloud customers. You will drive design wins, long-term business growth, and executive engagement while working cross-functionally with Product Line Management, Engineering, Operations, Marketing, and Executive Leadership. This is a highly visible role supporting the rapid expansion of AI infrastructure and next-generation optical networking technologies.

Job Responsibilities

  • Serve as the primary commercial interface for assigned hyperscale cloud customers, developing executive-level relationships while driving day-to-day business execution.
  • Develop and execute account strategies to achieve revenue growth, design wins, and long-term strategic partnerships.
  • Drive customer requirements internally and coordinate cross-functional teams to ensure successful customer engagements and exceptional customer satisfaction.
  • Identify and develop new business opportunities across AI infrastructure, optical networking, and next-generation cloud architectures.
  • Lead commercial negotiations including pricing, long-term supply agreements (LTAs), capacity planning, and strategic contracts.
  • Manage complex, multi-year sales opportunities from early technology engagement through production deployment.
  • Build trusted relationships from engineering organizations through executive leadership within strategic customer accounts.
  • Develop accurate revenue forecasts and manage CRM, sales funnel activity, backlog, and business reviews.
  • Collaborate closely with Sales Leadership, Product Line Management, Field Applications Engineering, Business Units, Operations, and Executive Leadership to secure new design wins and maximize customer success.

Required Qualifications

  • Bachelor's degree in Engineering, Physics, Computer Science, Business, or a related discipline. An advanced degree is a plus.
  • 8+ years of successful technical sales or account management experience within the semiconductor, optical networking, or data center infrastructure industry.
  • Strong understanding of AI infrastructure, cloud networking, optical interconnects, and data center architecture.
  • Demonstrated success managing complex strategic accounts and multi-million-dollar business opportunities.
  • Excellent communication, presentation, negotiation, and executive relationship management skills.
  • Strong analytical and organizational skills with the ability to influence cross-functional teams and executive stakeholders.
  • Self-motivated with the ability to work independently in a fast-paced, global organization.
  • Must reside within the geographic territory assigned to this position and be able to support regular in-person engagement with strategic hyperscale cloud customers.
  • Willingness to travel as required.
  • Candidates must possess at least two (2) of the following:
    • Direct experience selling optical networking products, including optical transceivers, lasers, coherent optics, silicon photonics, optical components, or related technologies.
    • Experience selling directly to hyperscale cloud providers, including Microsoft, Amazon Web Services (AWS), Meta, Oracle, or other major cloud operators.
    • Established relationships with decision makers within Microsoft, AWS, Meta, Oracle, or comparable hyperscale cloud customers.

Preferred Qualifications

  • Deep understanding of optical networking technologies, including optical transceivers, coherent optics, silicon photonics, co-packaged optics (CPO), linear pluggable optics (LPO), and AI networking.
  • Experience supporting AI infrastructure, cloud networking, or high-performance computing platforms.
  • Experience negotiating long-term supply agreements (LTAs), strategic commercial partnerships, and complex customer contracts.

Pay Range:

S64-USA-1 :$129,350.00 - $184,800.00

Disclaimer:

Final base salary for the successful candidate will depend on multiple factors, including but not limited to, job location, where work will be performed, qualifications, work history and relevant experience. With our continual goal of making Lumentum a best place to work for our employees, we strive to offer employees competitive total compensation packages, which may include annual bonus, commission for certain sales roles, equity, and health and welfare benefits.

Skills Required

  • Bachelor's degree in Electronic, Mechanical, Materials Engineering or related technical field
  • 10+ years working experience in the semiconductor or optics industry
  • Experience managing complex sales cycles
  • Experience managing sales funnels, CRM databases, billings/backlog reports, and forecasting tools
  • Good understanding of Data Center architecture, computing, and networking products
  • Proven track record of meeting or exceeding sales targets and developing new business
  • Excellent communication and presentation skills
  • Strong analytical, organizational, and negotiation skills
  • Ability to work independently and lead discussions in large multi-national team settings
  • Willingness to travel as needed
  • Advanced degree (MBA, MS)
  • 2+ years in optical communication
  • Deep understanding of optical transceivers, optical transmission systems, and optical networks
  • Additional experience in telecommunication systems

Lumentum Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lumentum and has not been reviewed or approved by Lumentum.

  • Equity Value & Accessibility Equity is positioned as a meaningful part of total compensation, with RSUs frequently framed as a valued component of offers. An employee stock purchase plan with a discount and look-back further reinforces equity access as part of rewards.
  • Retirement Support Retirement benefits are presented as a clear strength, with a 401(k) match and immediate vesting highlighted as supportive features. Auto-enrollment and match eligibility details indicate a structured retirement program for U.S. employees.
  • Healthcare Strength Multiple medical plan options are described, including PPO and HDHP/HSA choices and Kaiser in some locations, suggesting breadth and choice in coverage. Health and well-being programming is also characterized as part of a comprehensive benefits approach.

Lumentum Insights

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The Company
HQ: San Jose, CA
3,219 Employees

What We Do

Lumentum (NASDAQ: LITE) is a market-leading designer and manufacturer of innovative optical and photonic products enabling optical networking and laser applications worldwide. Lumentum optical components and subsystems are part of virtually every type of telecom, enterprise, and data center network. Lumentum lasers enable advanced manufacturing techniques and diverse applications including next-generation 3D sensing capabilities. Lumentum is headquartered in San Jose, California with R&D, manufacturing, and sales offices worldwide. For more information, visit www.lumentum.com.

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