Inside Sales, Reagent Services

• Identify and research potential customers within the target market. Conduct outbound calls, emails, and other communication methods to generate leads/opportunities.
• Engage with prospective customers to understand their business needs and pain points. Tailor sales pitches and solutions to address customer-specific requirements.
• Collaborate with the TAM team to develop customized proposals or quotes. Collaborate with Marketing, Product Manager, Finance, or other departments required to promote business and improve internal processes, align strategies, and ensure a smooth customer experience.
• Build rapport and establish strong relationships with customers. Maintain regular follow-ups with leads/opportunities and existing customers to nurture relationships.
• Document all sales activities and customer interactions accurately in the CRM system. Track and manage sales leads, opportunities, and deals throughout the sales process. Provide regular reports on sales activities, progress, and achievements to the sales manager.
• Collaborate with other sales that can coexist in the same region.

• Bachelor's/Master's degree in Life Science background
• Minimum 2 years of experience in inside sales/sales/BD, preferably in a B2B environment.
• Proficiency in using CRM software and other sales tools. Knowledge of sales techniques and principles. Familiarity with the product or service being sold is a plus.
• Strong communication and interpersonal skills. Excellent listening and problem-solving abilities
• Self-motivated with a target-oriented mindset. Ability to work independently and as part of a team.
• Fluent in English and German.

GenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

GenScript USA Inc./ProBio Inc. maintains a drug-free workplace.

Please note: Genscript USA Inc./ProBio Inc. will only contact candidates through verified application sources. GenScript/Probio does not request personal information from candidates through individual email or any other platform.