Sales Account Manager

Posted 2 Days Ago
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Columbia, MD, USA
In-Office
Mid level
Artificial Intelligence • Machine Learning • Transportation • Database
The Role
Develops new business and manages customer relationships for Rekor Scout across public safety and commercial markets. Responsibilities include prospecting, discovery, product demonstrations, proposals, negotiations, closing, account expansion, renewals, and customer retention. The role collaborates with sales and internal teams, supports junior sales members, shares market insights, and represents the company at customer meetings and industry events.
Summary Generated by Built In

Intelligence Driven Innovation

Rekor Systems, Inc. (Rekor AI) (NASDAQ: REKR) is a trusted global authority on intelligent infrastructure, providing innovative solutions that drive the world to be safer, smarter, and greener. As a provider of comprehensive, continuous, and real-time roadway intelligence, Rekor leverages AI, machine learning, and holistic data to support the intelligent infrastructure essential for smart mobility.

We believe the intelligent infrastructure industry is at the epicenter of converging forces that will drive changes in the way government agencies and businesses operate. With our disruptive technology, we deliver integrated solutions, actionable insights, and predictions that increase roadway safety.

Recently recognized for a second year in a row by the Baltimore Business Journal as the region’s fastest-growing public company, Rekor's employees represent some of the best and brightest talent in our industry. We select individuals who help define our culture and success through our Rekor Values and Leadership Principles: People First, Customer Success, Earn Trust, Deliver Impact, and Think Big and Bold.

Position Summary

Rekor is seeking a motivated, hands-on Sales Account Manager to support the growth of our Scout ALPR solution across Public Safety and Commercial markets. Reporting to the Executive Vice President, this role will be responsible for developing new business opportunities, managing customer relationships, and driving opportunities through the sales cycle from initial outreach through close.

Key ResponsibilitiesSales & Business Development
  • Drive new customer acquisition and revenue growth for Rekor Scout across Public Safety and Commercial markets.

  • Prospect and develop new business opportunities through outbound outreach, inbound leads, referrals, events, and other sales activities.

  • Manage opportunities throughout the sales cycle, including initial outreach, discovery, product demonstrations, proposals, follow-up, negotiation, and close.

  • Conduct customer discovery to understand operational needs and identify appropriate Scout solutions and use cases.

  • Deliver product presentations and demonstrations to prospective customers.

  • Maintain consistent follow-up with prospects and customers to move opportunities forward.

  • Meet established sales activity, pipeline, and revenue goals.

Account Management & Customer Growth
  • Manage relationships with assigned customers and prospects, serving as a primary point of contact throughout the sales process.

  • Build relationships with stakeholders across law enforcement agencies, municipalities, commercial organizations, and other target customers.

  • Identify opportunities to expand Scout deployments and solutions within existing customer accounts.

  • Maintain regular customer engagement to understand evolving needs and identify additional sales opportunities.

  • Support customer retention and renewals by maintaining strong relationships and ensuring customer needs are communicated internally.

  • Coordinate with internal teams to support a smooth transition from sale through implementation.

Sales Team Support & Coordination
  • Work closely with inside sales and other customer-facing team members to develop and advance opportunities.

  • Provide guidance and support to junior sales team members when appropriate.

  • Help coordinate sales activities and customer follow-up across assigned accounts and opportunities.

  • Share customer feedback, competitive information, and market insights with leadership.

  • Represent Rekor at customer meetings, demonstrations, conferences, trade shows, and other industry events as needed.

Ideal Profile
  • 3+ years of sales, business development, or account management experience, preferably within technology or a related industry.

  • Experience in inside sales with demonstrated readiness to take ownership of accounts and the full sales cycle is strongly valued.

  • Experience selling into public safety, law enforcement, government, commercial, transportation, SaaS, or related markets is preferred.

  • Experience with ALPR, video surveillance, physical security, or public safety technology is a plus.

  • Strong prospecting, relationship-building, presentation, and follow-up skills.

  • Comfortable conducting customer discovery conversations and product demonstrations.

  • Ability to manage multiple customer relationships and sales opportunities simultaneously.

  • Self-motivated with a strong desire to develop business and achieve sales goals.

  • Comfortable working independently while collaborating with sales and operational teams.

  • Strong organizational, written, and verbal communication skills.

Location & Travel
  • Preferred location: Maryland/DC/Virginia metro area with hybrid flexibility.


Rekor is an equal opportunity employer M/F/D/V. It is the policy of Rekor Systems not to discriminate or allow the harassment of employees or applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law in all employment practices. We also make all reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.

Rekor Systems Executive Leadership team is fully committed to the principles of equal employment opportunity. 

Skills Required

  • 3+ years of sales, business development, or account management experience
  • Strong prospecting, relationship-building, presentation, and follow-up skills
  • Ability to conduct customer discovery conversations and product demonstrations
  • Ability to manage multiple customer relationships and sales opportunities simultaneously
  • Self-motivated approach and strong desire to develop business and achieve sales goals
  • Ability to work independently while collaborating with sales and operational teams
  • Strong organizational, written, and verbal communication skills
  • Experience in inside sales with readiness to own accounts and the full sales cycle
  • Experience selling into public safety, law enforcement, government, commercial, transportation, SaaS, or related markets
  • Experience with ALPR, video surveillance, physical security, or public safety technology
  • Maryland, Washington DC, or Virginia metropolitan area location
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The Company
HQ: Columbia, Maryland
184 Employees

What We Do

Rekor Systems, Inc. (NASDAQ: REKR) collects, connects, and organizes the world's mobility data to deliver revolutionary roadway intelligence — laying the foundation for a digital-enabled operating system for the road.

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