Sail Point Consultant

Posted 6 Days Ago
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Charlotte, NC, USA
In-Office
Senior level
Artificial Intelligence • HR Tech • Information Technology • Consulting
The Role
Provide production support and operations for SailPoint/IAM, handle incidents and root cause analysis, work with business SPOCs/BAs and stakeholders, perform Java/XML/database reporting tasks, propose enhancements, and coordinate onsite/offshore teams to resolve issues and maintain recertification processes.
Summary Generated by Built In
Company Description

EROS Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its technological edge and right-sourcing advantage, EROS in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client.

Job Description

Position: Sail Point Consultant

Location: Charlotte NC

Position Type: Contract

Rates: $/hr on C2C

•With 4-6 years of IT experience

•Should have good working experience in Production support/operation projects

•Excellent client facing skills, having good experience managing stakeholders

•Good understanding in IAM/IDM Receritification process would be an added advantge

•Good understanding on Sailpoint recertificaiton pocess will be an added advantage

•Should be able to work closely with busienss spocs/BAs and analyzse issues/incidents and provide quick resolutions

•Should have good working experiennce in performing root cause analysis, quick work around solutions

•Should have good hands on experience on Java , XML and Database query and reporting

•Should have good understanding on quality processes

•Proactive value adds, enhancements proposals are expected

•Ability to closely work with leads/onsite-offshore teams on prod support/operation activites

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • 4-6 years of IT experience
  • Experience in production support/operations projects
  • Client-facing skills and stakeholder management experience
  • Understanding of IAM/IDM recertification processes
  • Understanding of SailPoint recertification processes
  • Ability to work with business SPOCs/BAs to analyze issues and provide resolutions
  • Experience performing root cause analysis and providing quick workarounds
  • Hands-on experience with Java, XML, and database query/reporting (SQL)
  • Knowledge of quality processes
  • Ability to work closely with leads and onsite/offshore teams on production support activities
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The Company
125 Employees

What We Do

EROS Technologies Inc. is a global IT services and consulting company specializing in providing tailored workforce solutions and staffing, particularly in the technology sector. The company leverages AI-powered tools to deliver top-tier talent and provides 24x7x365 multi-vendor IT support, acting as a single source of accountability for mission-critical computing environments across demanding industries.

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