Safety Manager, Fulfillment Operations

RESPONSIBILITIES

• Develop, implement, and maintain safety programs, policies, SOPs, and training tailored to high-volume fulfillment operations.
• Ensure compliance with OSHA, FDA, USDA, Non-GMO/Organic standards, and other applicable regulations.
• Own the process for creating, updating, and maintaining SOPs and associated training; ensure they reflect regulatory requirements, operational standards, and continuous improvement learnings.
• Conduct regular audits to verify compliance with procedures, standards, training, and certifications.
• Collaborate with FC leadership and cross-functional teams to design and deliver SOPs and training that drive best practices in daily operations.
• Lead structured reviews of SOPs and training materials to ensure accuracy, clarity, and accessibility.
• Provide coaching, refreshers, and ongoing updates on SOP and training adoption; monitor compliance and update content as regulations or business needs evolve.
• Serve as the lead facilitator for the Safety Committee program, ensuring consistent structure, representation, and engagement across shifts.
• Drive accountability through meeting agendas, action trackers, inspections, and closure of corrective actions.
• Lead incident investigations, root cause analyses, and corrective/preventative action planning.
• Coordinate emergency preparedness drills, site safety stand-downs, and refresher training.
• Actively engage with Thrivers on the FC floor; lead Gemba walks, safety observations, and behavioral audits.
• Coach leaders and committee members to model safe behaviors and proactive ownership.
• Promote recognition of positive safety actions and build a culture of “No Broken Windows” standards by celebrating defect visibility and making decisions driven by science.
• Track and analyze safety performance (TRIR, near-miss closure, audit results, corrective actions, training completion, and SOP adoption).
• Provide monthly reporting and insights to FC leadership and corporate stakeholders.
• Recommend process improvements using data-driven analysis.

REQUIREMENTS

• Bachelor’s degree in Occupational Safety, Environmental Health & Safety, Industrial Hygiene, or a closely related field; equivalent professional experience will be considered.
• OSHA 30 certification (or ability to obtain within 1 month).
• 5–7 years of progressive safety experience in distribution, fulfillment, food, or manufacturing environments.
• Demonstrated success leading Safety Committee programs or equivalent employee led safety initiatives.
• Proven ability to partner with local health authorities and emergency response teams.
• Strong leadership, facilitation, and communication skills with the ability to engage both hourly employees and senior leaders.
• Experience working directly with FDA, USDA, and other food-related regulatory agencies (preferred).
• Knowledge of organic and Non-GMO compliance standards (preferred).
• Must reside or be willing to relocate within a 45-minute drive of Batesville, IN to ensure site coverage and responsiveness.

PHYSICAL & ENVIRONMENTAL EXPECTATIONS

• Regularly engaged on the FC floor; ability to be on your feet for extended periods.
• Ability to lift up to 50 lbs.
• Work across ambient, refrigerated, and frozen temperature-controlled zones.

Certifications (company-funded; required or obtained within 3 months)

• OSHA General Industry, Hazard Communication (GHS), Slips/Trips/Falls Prevention, Emergency Action Plans, Lockout/Tagout Awareness, PPE, Ergonomics, CPR/AED, First Aid, Bloodborne Pathogens, Active Shooter Preparedness