The Role
Supports business center operations by teaching customers Microsoft Office, internet navigation, document preparation, printing, online registration, and basic technical troubleshooting. Monitors machinery and electrical equipment, verifies PPE and emergency supplies, reports hazards, educates users on safety procedures, and maintains training, operational, and compliance records.
Summary Generated by Built In
Job Summary:
This position plays a crucial role in supporting the daily operations of the business center, with a dual focus on enhancing customer digital capabilities and maintaining a secure work environment. The successful candidate will serve as an approachable mentor, guiding patrons through essential computer skills and everyday tasks while simultaneously upholding rigorous safety standards. By combining educational support with proactive risk management, this role ensures that all users can navigate digital tools confidently and that the facility remains a safe, organized, and compliant space for everyone.
Responsibilities:
- Deliver comprehensive instruction on core productivity applications, including Microsoft Word, Excel, and PowerPoint, alongside best practices for effective internet navigation.
- Provide direct, hands-on assistance to clients for routine activities such as document preparation, printing services, and the completion of online registration processes.
- Offer fundamental troubleshooting support for common technical challenges, addressing issues related to hardware malfunctions, software errors, and printer connectivity.
- Monitor the safe operation of all machinery and electrical equipment to prevent accidents and ensure compliance with established protocols.
- Verify that personal protective equipment, first aid supplies, and fire safety resources are readily available and in good condition.
- Document and report any equipment faults, unsafe behaviors, or potential hazards to management immediately.
- Educate both staff and customers on fundamental safety procedures and emergency protocols.
- Maintain precise and up-to-date records of all training sessions delivered, operational activities, and safety compliance logs.
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The Company
What We Do
Jobberman is Nigeria's leading career development and recruitment solutions company, focusing on connecting qualified job seekers with verified employers. Headquartered in Lagos, Nigeria, the company operates as an online job marketplace and career portal. It provides comprehensive online career development support, training services, and personalized HR solutions designed to empower job seekers and assist employers in finding the right talent.
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