We are seeking a SaaS Implementation Manager to lead enterprise software implementations across North America. This is a hands-on, client-facing role focused on end-to-end delivery, managing timelines, stakeholders, and cross-functional teams, including consultants and solution architects.
Employment Type: Contract role, 30 hours per week for 6 months, ideally starting April 2026. With potential for extension or full-time conversion.
Responsibilities- Lead end-to-end SaaS implementations (planning, execution, go-live, hypercare).
- Manage project timelines, deliverables, and milestones.
- Drive project governance, including risk and issue management.
- Collaborate with consultants, solution architects, and technical teams.
- Facilitate client calls, workshops, and stakeholder updates.
- Deliver executive-level reporting and presentations.
- Manage scope changes, competing priorities, and escalations.
Requirements
-6–10+ years of experience in Project Management / Implementation roles.
-Proven track record delivering enterprise SaaS implementations end-to-end.
-Experience managing:
- Cross-functional teams (consultants, technical teams, architects)
- Client stakeholders and executive communication
-Strong experience in:
- Risk mitigation and issue resolution
- Multi-project management and prioritisation
-Experience working in Agile or hybrid delivery environments.
-Proficiency in:
- Microsoft Project (or equivalent)
- Excel (tracking, reporting)
- PowerPoint (presentations)
NICE-TO-HAVE
- Experience with EHSQ, compliance, or safety/quality systems.
- Background in regulated industries (e.g. manufacturing, energy).
- Familiarity with Salesforce or CRM tools.
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What We Do
Hire Digital helps enterprises and high-growth startups build and enhance their digital capabilities with a world-class network of digital marketers, developers, and designers. We have enabled companies like Philips, 3M, Roche, AXA, Unilever, and many more to reduce overheads and boost efficiency. Our rigorous screening process enables us to curate top talents in as little as 48 hours with a first match success rate of 96%, helping our clients to accelerate time to market and achieve their business goals. Handpick talents and build your on-demand teams to gain control of your key priorities, plan seasonal resources, and launch pilots to success.
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